HP Kayak XU 04xx HP Kayak XU Series 04xx, HP Visualize Fx6 Configuration and - Page 21

HP VISUALIZE fx6 Graphics Board Configuration and Troubleshooting Guide Troubleshooting The computer boots in VGA mode, but the screen goes blank or is corrupted when switching to highresolution mode Solution Remove the HP VISUALIZE fx6 graphics board, and then re-insert it. Ensure that the board is properly inserted in the AGP slot. Explanation MaxiLife does not detect this error as it only checks the VGA controller that is located on the PCI daughter board. Check that your monitor supports the HP VISUALIZE fx6 graphics board resolutions and refresh rate selected. If the monitor does not support the selected resolution, boot in VGA and then change your settings. This problem may occur if you have just changed your monitor. If the texture module is not installed, check that a terminator is present and firmly connected. Run the diagnostics tool. Check that you are using the correct video driver. The video driver version is displayed in the About panel. The figure above shows the location of the terminator. To check if the terminator is firmly connected, you may need to remove the board's strengthening bar, and then to replace it. (You can use a Torx™ screwdriver or a flatblade screwdriver of the correct size.) For more information on the diagnostics tool, see Diagnostics Tool, on page 22. You may have updated the video driver using the HP VISUALIZE fx4 driver. The HP VISUALIZE fx6 driver versions are of the form FX.00.01.xx The HP VISUALIZE fx4 driver versions are of the form FX.00.00.xx English 21