HP LH4r HP Netserver LXr Pro8 Memory Board - Page 31

Troubleshooting Resources

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Chapter 3 Troubleshooting • ECC Multiple-bit errors (two bits or more). Multiple-bit errors, which are extremely rare, may cause the system to halt or display a memory parity error. If this occurs, take the following steps: 1. Cycle the system power. 2. During the power-on self test (POST), press the 'D' key to test memory. ◊ If the memory test passes, then the memory failure could be a soft ECC error. Reboot the system and reactivate your applications. ◊ If the memory test fails, please contact your support representative for additional assistance to isolate the problem. Troubleshooting Resources If you are having problems installing your 4 GB Memory board, a number of different tools help to troubleshoot the problem: • HP NetServer LXr Pro8 User Guide • HP NetServer Navigator CD-ROM ◊ HP NetServer Information Assistant List of Error Messages and Beep Error Messages Problem solving processes ◊ NetServer Utilities 27

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Chapter 3
Troubleshooting
27
•
ECC Multiple-bit errors
(two bits or more). Multiple-bit errors, which
are extremely rare, may cause the system to halt or display a
memory
parity error. If this occurs, take the following steps:
1.
Cycle the system power.
2.
During the power-on self test (POST), press the ‘D’ key to test
memory.
◊
If the memory test passes, then the memory failure could be a soft
ECC error.
Reboot the system and reactivate your applications.
◊
If the memory test fails, please contact your support representative for
additional assistance to isolate the problem.
Troubleshooting Resources
If you are having problems installing your 4 GB Memory board, a number of
different tools help to troubleshoot the problem:
•
HP NetServer LXr Pro8 User Guide
•
HP NetServer Navigator CD-ROM
◊
HP NetServer Information Assistant
List of Error Messages and Beep Error Messages
Problem solving processes
◊
NetServer Utilities