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HP LaserJet 5200 HP LaserJet 5200 Series Printer - User Guide - Page 239

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Ethernet cards, part numbers 173 event log 40 extended warranty 180 F factory defaults, restoring 39 FastRes 4, 32 FCC regulations 188 features 3, 4 file directory, printing 26, 97 Finnish laser safety statement 195 firmware upgrade errors 134, 138 first page blank 87 jams, troubleshooting 122 use different paper 87, 89, 92 Flip Pages Up binding option 83 fonts Courier 30 EPS files, troubleshooting 168 included 4 list, printing 26, 97 PCL commands 215, 218 permanent resources 209 settings 30 troubleshooting 170 fraud hotline 109 full-bleed images 76 fuser errors 130 install message 134 modes 32 warranty 178 G gateway, setting default 53 General Protection FaultException OE 166 glossary 221 glossy paper, printing on 79 gray background, troubleshooting 157 guides, printer information 2 H heavy paper fuser modes 32 printing on 79 held jobs deleting 93 printing 93 Retrieve Job control panel menu 25 settings 34 help, Show Me How menu 24 HP Customer Care iii HP Driver Preconfiguration 9 HP Easy Printer Care software 13, 103 HP fraud hotline 109 HP Instant Support Professional Edition (ISPE) iii HP Jetdirect print server configuring 55 errors 132 installing 211 models including 3 part numbers 173 removing 212 settings 38 HP LaserJet Tough paper 79 HP media, ordering 174 HP Printer Utility, Macintosh 11, 105 HP SupportPack 180 HP Web Jetadmin 12, 102 HP-Authorized Dealers iii HP-GL/2 commands 213 HP-UX software 13 humidity specifications 183 troubleshooting 153 I I/O buffer overflow errors 129 I/O menu 38 Illegal Operation errors 166 image defects, troubleshooting 153 image reptition, troubleshooting 163 inflate failure 134 Information menu 26 information pages 96 input trays. See trays insert or close tray message 134 installing CompactFlash cards 204 EIO cards 211 Macintosh software for direct connections 12 Macintosh software on networks 11 memory (DIMMs) 199 Instant Support Professional Edition (ISPE) iii internal clock errors 126 IP address displaying 34, 41 Macintosh, troubleshooting 167 IPX/SPX setting 38, 54 J jams common causes of 143 duplexer, clearing 150 e-mail alerts 98 error messages 127 first sheet, troubleshooting 122 frequent 151 locations 144 output-bin, clearing 148 print quality after 153 print-cartridge area, clearing 146 recovery 144 recovery setting 36, 46 Show Me How menu 24 trays, clearing 145 Japanese VCCI statement 194 Jetadmin, HP Web 12, 102 Jetdirect print server configuring 55 errors 132 installing 211 models including 3 part numbers 173 removing 212 settings 38 jobs deleting stored 93 formatted incorrectly 120 not printing, troubleshooting 118 printing stored 93 Retrieve Job menu 25 stopped, troubleshooting 119 K keys, control panel 21 Korean EMI statement 194 ENWW Index 225

Section	Page
Printer basics	15
Quick access to printer information	16
Printer at a glance	17
Features at a glance	18
Walkaround	20
Printer parts	20
Interface ports	21
Printer software	22
Printer drivers	22
Driver Autoconfiguration	22
Update Now	23
HP Driver Preconfiguration	23
Additional drivers	23
Opening the printer drivers	24
Software for Macintosh computers	24
Installing Macintosh printing system software for networks	25
Installing Macintosh printing system software for direct connections (USB)	26
To remove software from Macintosh operating systems	26
Software for networks	26
HP Web Jetadmin	26
UNIX	27
Linux	27
Utilities	27
HP Easy Printer Care software	27
Embedded Web server	27
Other components and utilities	28
Selecting print media	29
Supported media sizes	29
Supported media types	31
Control panel	33
Overview	34
Control-panel layout	35
Using the control-panel menus	37
To use the menus	37
Show Me How menu	38
Retrieve Job menu	39
Information menu	40
Paper Handling menu	41
Configure Device menu	43
Printing submenu	43
Print Quality submenu	45
System Setup submenu	48
I/O submenu	52
Resets submenu	53
Diagnostics menu	54
Service menu	54
Changing printer-control-panel configuration settings	55
Changing control-panel settings	55
To change a control-panel setting	55
Show address	55
Tray-behavior options	56
Sleep Delay	57
Personality	58
Clearable warnings	58
Auto continue	59
Cartridge low	59
Cartridge-out response	60
Jam recovery	60
RAM disk	61
Language	61
Input/output (I/O) configuration	63
Parallel configuration	64
USB configuration	65
Connecting the USB cable	65
Network configuration	66
Manually configuring TCP/IP parameters from the control panel	66
Setting an IP address	66
Setting the subnet mask	66
Setting the default gateway	67
Disabling network protocols (optional)	67
To disable IPX/SPX	68
To disable AppleTalk	68
To disable DLC/LLC	68
Enhanced I/O (EIO) configuration	69
HP Jetdirect EIO print servers	69
Printing tasks	71
Controlling print jobs	72
Source	72
Type and Size	72
Priority for print settings	73
Gaining access to printer driver settings	73
Using print media	74
Paper to avoid	74
Paper that can damage the printer	74
Configuring output bins	75
Printing to the top output bin	75
Printing to the rear output bin	76
Configuring trays	77
Loading tray 1 (multipurpose tray)	77
To load tray 1	77
Customizing tray 1 operation	79
Loading tray 2 (250-sheet tray)	79
To load tray 2	79
Loading optional tray 3 (500-sheet tray)	81
To load tray 3	82
Printing on special media	84
Printing on letterhead, prepunched, or preprinted paper (single-sided)	84
Guidelines for printing on letterhead or preprinted forms	85
Printing on envelopes	85
To load envelopes in tray 1	86
Printing on labels	87
Guidelines for printing on labels	87
Printing on transparencies	88
Guidelines for printing on transparencies	88
Printing on rotated media	88
Printing full-bleed images	90
Printing on custom-size media	90
Guidelines for printing custom-size paper	90
Setting custom paper sizes	90
Loading custom-size media in tray 2 or optional tray 3	91
Printing on vellum	92
Printing on glossy paper	93
Colored paper	93
Heavy paper	93
HP LaserJet Tough paper	93
Recycled paper	94
Printing and paper storage environment	95
Printing on both sides (duplexing)	96
Paper orientation for printing on both sides	96
Layout options for printing on both sides	97
To print on both sides by using the built-in duplexer	97
To print on both sides manually	98
Using features in the Windows printer driver	99
Creating and using quick sets	99
Using watermarks	100
Resizing documents	100
Setting a custom paper size from the printer driver	100
Using different paper and printing covers	101
Printing a blank first page	101
Printing multiple pages on one sheet of paper	101
Using the Services tab	102
Using features in the Macintosh printer driver	103
Creating and using presets	103
Printing a cover page	103
Printing multiple pages on one sheet of paper	104
Printing on both sides of the paper	104
Managing special printing situations	106
Printing a different first page	106
Stopping a print request	106
To stop the current print job from the printer control panel	106
To stop the current print job from the software program	106
Managing stored jobs	107
Managing memory	108
Managing the printer	109
Using printer information pages	110
Configuring e-mail alerts	112
Using the embedded Web server	113
Opening the embedded Web server	113
To access the embedded Web server by using a network connection	114
Embedded Web server sections	114
Using HP Web Jetadmin software	116
Using the HP Easy Printer Care software	117
Supported operating systems	117
Supported browsers	117
To open the HP Easy Printer Care software	117
HP Easy Printer Care software sections	118
Using the HP Printer Utility for Macintosh	119
Opening the HP Printer Utility	119
HP Printer Utility features	119
Maintenance	121
Managing supplies	122
Supplies life	122
Approximate print-cartridge replacement intervals	122
Managing the print cartridge	122
Print-cartridge life expectancy	122
Print-cartridge storage	122
HP print cartridges	122
HP policy on non-HP print cartridges	122
Print-cartridge authentication	123
HP fraud hotline and Web site	123
Replacing supplies and parts	124
Supply replacement guidelines	124
Changing the print cartridge	124
To change the print cartridge	124
Cleaning the printer	127
To clean the printer using the printer control panel	127
Problem solving	129
Basic troubleshooting checklist	130
Factors that affect printer performance	130
Troubleshooting flowchart	131
Step 1: Does READY appear on the control-panel display?	131
Step 2: Can you print a configuration page?	131
Step 3: Can you print from a program?	132
Step 4: Does the job print as expected?	133
Step 5: Does the printer select the trays?	134
Solving general printing problems	136
Control-panel message types	139
Control-panel messages	140
Guidelines for using paper	155
Printing special pages	156
Common causes of jams	157
Jam locations	158
Jam recovery	158
Clearing jams	159
Clearing jams from the input-tray areas	159
Clearing jams from the print-cartridge area	160
Clearing jams from the output-bin areas	162
Clearing jams from the optional duplexer	164
Solving repeated jams	165
Troubleshooting print-quality problems	167
Print-quality problems associated with media	167
Print-quality problems associated with the environment	167
Print-quality problems associated with jams	167
Image defect examples	167
Light print (partial page)	169
Light print (entire page)	169
Specks	169
Dropouts	170
Lines	170
Gray background	171
Toner smear	171
Loose toner	172
Repeating defects	172
Repeating image	173
Misformed characters	173
Page skew	173
Curl or wave	174
Wrinkles or creases	174
Vertical white lines	175
Tire tracks	175
White spots on black	176
Scattered lines	176
Blurred print	177
Random image repetition	177
Troubleshooting network printing problems	179
Troubleshooting common Windows problems	180
Troubleshooting common Macintosh problems	181
Troubleshooting Linux problems	183
Troubleshooting common PostScript problems	184
General problems	184
Supplies and accessories	185
Ordering parts, accessories, and supplies	186
Ordering directly from HP	186
Ordering through service or support providers	186
Ordering directly through the embedded Web server (for printers that are connected to a network)	186
To order directly through the embedded Web server (for printers that are connected to a network)	186
Ordering directly through the HP Easy Printer Care software (for printers that are directly connect ...	186
Part numbers	187
Paper-handling accessories	187
Print cartridge	187
Memory	187
Cables and interfaces	187
Print media	188
Service and support	191
Hewlett-Packard limited warranty statement	191
Print cartridge, transfer unit, and fuser limited warranty statement	192
HP maintenance agreements	193
On-site service agreements	193
Next-day on-site service	193
Weekly (volume) on-site service	193
Repacking the printer	193
Extended warranty	194
Specifications	195
Physical specifications	196
Electrical specifications	196
Acoustic emissions	197
Operating environment	197
Paper specifications	198
Envelopes	198
Envelopes with double side seams	199
Envelopes with adhesive strips or flaps	199
Envelope margins	199
Envelope storage	199
Labels	200
Label construction	200
Transparencies	200
Regulatory information	201
FCC regulations	202
Environmental product stewardship program	203
Protecting the environment	203
Ozone production	203
Power consumption	203
Toner consumption	203
Paper use	203
Plastics	203
HP LaserJet printing supplies	203
HP printing supplies returns and recycling program information	204
Paper	204
Material restrictions	204
Disposal of waste equipment by users in private households in the European Union	205
Material Safety Data Sheet (MSDS)	205
For more information	205
Declaration of conformity	207
Declaration of conformity	207
Safety statements	208
Laser safety	208
Canadian DOC regulations	208
VCCI statement (Japan)	208
Power cord statement (Japan)	208
EMI statement (Korea)	208
Laser statement for Finland	209
Working with memory and print server cards	211
Overview	212
Installing printer memory	213
To install printer memory	213
Installing CompactFlash cards	218
Checking DIMM or CompactFlash installation	222
Saving resources (permanent resources)	223
Enabling memory for Windows	224
Using HP Jetdirect print server cards	225
Installing an HP Jetdirect print server card	225
Removing an HP Jetdirect print server card	226
Printer commands	227
Understanding PCL 6 and PCL 5e printer command syntax	228
Combining escape sequences	228
Using escape characters	229
Selecting PCL 6 and PCL 5 fonts	229
Common PCL 6 and PCL 5 printer commands	230
Glossary	235

Match case Limit results 1 per page

Ethernet cards, part numbers

173

event log

extended warranty

180

factory defaults, restoring

FastRes

4, 32

FCC regulations

188

features

3, 4

file directory, printing

26, 97

Finnish laser safety statement

195

firmware upgrade errors

134, 138

first page

blank

jams, troubleshooting

122

use different paper

87, 89, 92

Flip Pages Up binding option

fonts

Courier

EPS files, troubleshooting

168

included

list, printing

26, 97

PCL commands

215, 218

permanent resources

209

settings

troubleshooting

170

fraud hotline

109

full-bleed images

fuser

errors

130

install message

134

modes

warranty

178

gateway, setting default

General Protection FaultException

166

glossary

221

glossy paper, printing on

gray background, troubleshooting

157

guides, printer information

heavy paper

fuser modes

printing on

held jobs

deleting

printing

Retrieve Job control panel menu

settings

help, Show Me How menu

HP Customer Care

iii

HP Driver Preconfiguration

HP Easy Printer Care software

13, 103

HP fraud hotline

109

HP Instant Support Professional

Edition (ISPE)

iii

HP Jetdirect print server

configuring

errors

132

installing

211

models including

part numbers

173

removing

212

settings

HP LaserJet Tough paper

HP media, ordering

174

HP Printer Utility, Macintosh

11,

105

HP SupportPack

180

HP Web Jetadmin

12, 102

HP-Authorized Dealers

iii

HP-GL/2 commands

213

HP-UX software

humidity

specifications

183

troubleshooting

153

I/O buffer overflow errors

129

I/O menu

Illegal Operation errors

166

image defects, troubleshooting

153

image reptition, troubleshooting

163

inflate failure

134

Information menu

information pages

input trays.

See

trays

insert or close tray message

134

installing

CompactFlash cards

204

EIO cards

211

Macintosh software for direct

connections

Macintosh software on networks

memory (DIMMs)

199

Instant Support Professional

Edition (ISPE)

iii

internal clock errors

126

IP address

displaying

34, 41

Macintosh, troubleshooting

167

IPX/SPX setting

38, 54

jams

common causes of

143

duplexer, clearing

150

e-mail alerts

error messages

127

first sheet, troubleshooting

122

frequent

151

locations

144

output-bin, clearing

148

print quality after

153

print-cartridge area, clearing

146

recovery

144

recovery setting

36, 46

Show Me How menu

trays, clearing

145

Japanese VCCI statement

194

Jetadmin, HP Web

12, 102

Jetdirect print server

configuring

errors

132

installing

211

models including

part numbers

173

removing

212

settings

jobs

deleting stored

formatted incorrectly

120

not printing, troubleshooting

118

printing stored

Retrieve Job menu

stopped, troubleshooting

119

keys, control panel

Korean EMI statement

194

ENWW

Index

225