| Section |
Page |
| Product introduction |
15 |
| Product comparison |
19 |
| Product front-right view |
19 |
| Product front-left view |
20 |
| Product input options |
21 |
| Interface ports |
22 |
| Serial number and model number location |
23 |
| Control panel |
26 |
| Control-panel help |
26 |
| Product reports |
28 |
| Connect the product and install software |
31 |
| Connect the product to a computer by using a USB cable and install the software (Windows) |
32 |
| Connect the product to a network by using a network cable and install the software (Windows) |
34 |
| Configure the IP address |
34 |
| Install the software |
35 |
| Connect the product to a computer by using a USB cable and install the software (Mac OS X) |
36 |
| Connect the product to a network by using a network cable and install the software (Mac OS X) |
37 |
| Configure the IP address |
37 |
| Install the software |
38 |
| Input trays and output bins |
41 |
| Supported paper sizes |
47 |
| Configure a tray when loading paper |
47 |
| Configure a tray to match print job settings |
47 |
| Configure a tray by using the control panel |
47 |
| Alternative letterhead mode |
48 |
| Tray 1 |
49 |
| Tray capacity and paper orientation |
49 |
| Load Tray 1 |
50 |
| Tray 2 and Tray 3 |
52 |
| Tray capacity and paper orientation |
52 |
| Load Tray 2 and Tray 3 |
53 |
| 500-sheet trays |
55 |
| 500-sheet tray capacity and paper orientation |
55 |
| Load the 500-sheet trays |
56 |
| 3,500-sheet high-capacity tray |
58 |
| 3,500-sheet high-capacity input capacity and paper orientation |
58 |
| Load the 3,500-sheet high-capacity tray |
58 |
| Standard output bin |
60 |
| Stapler/stacker (z and z+ models only) |
60 |
| Parts, supplies, and accessories |
63 |
| Order parts, accessories, and supplies |
64 |
| HP policy on non-HP supplies |
65 |
| HP anticounterfeit Web site |
66 |
| Print when a toner cartridge is at estimated end of life |
67 |
| Enable or disable the Very Low Settings options from the control panel |
68 |
| Customer self-repair parts |
69 |
| Accessories |
72 |
| Toner cartridge |
73 |
| Toner-cartridge view |
73 |
| Toner-cartridge information |
74 |
| Recycle the toner cartridge |
74 |
| Toner-cartridge storage |
74 |
| HP policy on non-HP toner cartridges |
74 |
| Replace the toner cartridge |
75 |
| Staples (stapling models only) |
78 |
| Load staples |
78 |
| Print |
81 |
| Supported print drivers (Windows) |
82 |
| HP Universal Print Driver (UPD) |
82 |
| UPD installation modes |
83 |
| Change print-job settings (Windows) |
84 |
| Change the settings for all print jobs until the software program is closed |
84 |
| Change the default settings for all print jobs |
84 |
| Change the product configuration settings |
84 |
| Change print-job settings (Mac OS X) |
85 |
| Change the settings for all print jobs until the software program is closed |
85 |
| Change the default settings for all print jobs |
85 |
| Change the product configuration settings |
85 |
| Print tasks (Windows) |
86 |
| Use a printing shortcut (Windows) |
86 |
| Create printing shortcuts (Windows) |
88 |
| Automatically print on both sides (Windows) |
91 |
| Manually print on both sides (Windows) |
93 |
| Print multiple pages per sheet (Windows) |
95 |
| Select the page orientation (Windows) |
97 |
| Select the paper type (Windows) |
99 |
| Print the first or last page on different paper (Windows) |
102 |
| Scale a document to fit page size (Windows) |
105 |
| Create a booklet (Windows) |
107 |
| Select staple options (Windows) |
109 |
| Print tasks (Mac OS X) |
111 |
| Use a printing preset (Mac OS X) |
111 |
| Create a printing preset (Mac OS X) |
111 |
| Automatically print on both sides (Mac OS X) |
111 |
| Manually print on both sides (Mac OS X) |
111 |
| Print multiple pages per sheet (Mac OS X) |
112 |
| Select the page orientation (Mac OS X) |
112 |
| Select the paper type (Mac OS X) |
112 |
| Print a cover page (Mac OS X) |
113 |
| Scale a document to fit page size (Mac OS X) |
113 |
| Create a booklet (Mac OS X) |
113 |
| Select staple options (Mac OS X) |
114 |
| Additional print tasks (Windows) |
115 |
| Cancel a print job (Windows) |
115 |
| Select the paper size (Windows) |
115 |
| Select a custom paper size (Windows) |
116 |
| Print watermarks (Windows) |
116 |
| Additional print tasks (Mac OS X) |
117 |
| Cancel a print job (Mac OS X) |
117 |
| Select the paper size (Mac OS X) |
117 |
| Select a custom paper size (Mac OS X) |
117 |
| Print watermarks (Mac OS X) |
118 |
| Store print jobs on the product |
119 |
| Create a stored job (Windows) |
119 |
| Create a stored job (Mac OS X) |
121 |
| Print a stored job |
122 |
| Delete a stored job |
122 |
| Add a job-separator page (Windows) |
123 |
| Use HP ePrint |
124 |
| Use the HP ePrint software |
125 |
| Use Apple AirPrint |
126 |
| Connect the product to AirPrint |
126 |
| Find the product AirPrint name |
126 |
| Print from AirPrint |
126 |
| Change the AirPrint product name |
127 |
| Solve AirPrint problems |
127 |
| Use HP Smart Print (Windows) |
128 |
| Use easy-access USB printing |
129 |
| Print easy-access USB documents |
130 |
| Copy |
131 |
| Set new default copy settings |
132 |
| Make a single copy |
134 |
| Make multiple copies |
135 |
| Copy a multiple-page original |
137 |
| Collate a copy job |
139 |
| Staple a copy job |
141 |
| Copy on both sides (duplex) |
142 |
| Copy on both sides automatically |
142 |
| Copy on both sides manually |
143 |
| Reduce or enlarge a copy image |
145 |
| Optimize copy quality for text or pictures |
147 |
| Adjust the copy lightness/darkness |
148 |
| Set the paper size and type for copying on special paper |
150 |
| Use Job Build mode |
151 |
| Copy a book |
152 |
| Copy a photo |
154 |
| Scan/send |
157 |
| Set up scan/send features |
158 |
| Change default scan/send settings from the product control panel |
160 |
| Send a scanned document to a network folder |
162 |
| Send a scanned document to a folder in the product memory |
166 |
| Send a scanned document to a USB flash drive |
167 |
| Scan and save the document |
167 |
| Send a scanned document to one or more email addresses |
170 |
| Use the address book to send email |
173 |
| Add contacts to the address book from the product control panel |
173 |
| Send a document to email by using the address book |
175 |
| Scan a photo |
178 |
| Fax |
181 |
| Configure required fax settings |
182 |
| Fax Setup Wizard |
182 |
| Set or verify the date and time |
183 |
| Set or verify the date/time format |
183 |
| Configure fax dialing settings |
185 |
| Configure general fax send settings |
187 |
| Configure fax billing codes |
188 |
| Configure default options for fax send jobs |
189 |
| Configure fax receive settings |
191 |
| Use a fax printing schedule |
192 |
| Block incoming faxes |
193 |
| Create a blocked-fax list |
193 |
| Delete numbers from the blocked-fax list |
193 |
| Configure default options for fax receive jobs |
194 |
| Fax archiving and forwarding |
195 |
| Enable fax archiving |
195 |
| Enable fax forwarding |
195 |
| Create a speed dial list |
196 |
| Add a number to an existing speed dial list |
199 |
| Delete a speed dial list |
200 |
| Delete a single number from a speed dial list |
201 |
| Send a fax by entering numbers manually |
202 |
| Send a fax by using a speed dial |
204 |
| Search a speed-dial list by name |
206 |
| Send a fax by using fax address book numbers |
207 |
| Search the fax address book |
209 |
| Cancel a fax |
210 |
| Use Fax over VoIP networks |
211 |
| Fax reports |
212 |
| Fax activity log |
212 |
| Billing code report |
213 |
| Blocked fax list report |
213 |
| Speed dial list report |
213 |
| Fax call report |
213 |
| Manage the product |
215 |
| Configure IP network settings |
216 |
| Printer sharing disclaimer |
216 |
| View or change network settings |
216 |
| Manually configure IPv4 TCP/IP parameters from the control panel |
216 |
| Manually configure IPv6 TCP/IP parameters from the control panel |
217 |
| HP Embedded Web Server |
218 |
| Open the HP Embedded Web Server |
218 |
| HP Embedded Web Server features |
219 |
| Information tab |
219 |
| General tab |
219 |
| Copy/Print tab |
220 |
| Scan/Digital Send tab |
221 |
| Fax tab (Fax models only) |
222 |
| Troubleshooting tab |
222 |
| Security tab |
223 |
| HP Web Services tab |
223 |
| Networking tab |
223 |
| Other Links list |
223 |
| HP Utility (Mac OS X) |
225 |
| Open HP Utility |
225 |
| HP Utility features |
225 |
| Use HP Web Jetadmin software |
227 |
| Economy settings |
228 |
| Print with EconoMode |
228 |
| Optimize speed or energy use |
228 |
| Set sleep mode |
228 |
| Set the sleep schedule |
229 |
| Product security features |
231 |
| Security statements |
231 |
| IP Security |
231 |
| Sign in to the product |
231 |
| Assign a system password |
231 |
| Encryption support: HP High-Performance Secure Hard Disks |
232 |
| Lock the formatter cage |
232 |
| Upgrade the product firmware |
233 |
| Solve problems |
235 |
| Solve problems checklist |
236 |
| Factors that affect product performance |
238 |
| Restore factory-set defaults |
239 |
| Control-panel help |
240 |
| Paper feeds incorrectly or becomes jammed |
241 |
| The product does not pick up paper |
241 |
| The product picks up multiple sheets of paper |
241 |
| The document feeder jams, skews, or picks up multiple sheets of paper |
242 |
| Prevent paper jams |
242 |
| Clear jams |
244 |
| Clear jams in the document feeder |
244 |
| Clear jams in the output-bin area |
245 |
| Clear jams in the stapler/stacker |
246 |
| Clear staple jams |
247 |
| Clear jams in Tray 1 |
250 |
| Clear jams in Tray 2 or Tray 3 |
251 |
| Clear jams in the 500-sheet trays |
253 |
| Clear jams in the 3,500-sheet high-capacity tray |
254 |
| Clear jams from the toner-cartridge area |
257 |
| Clear jams in the fuser |
262 |
| Change jam recovery |
263 |
| Improve print quality |
264 |
| Print from a different software program |
264 |
| Set the paper-type setting for the print job |
264 |
| Check the paper type setting (Windows) |
264 |
| Check the paper type setting (Mac OS X) |
264 |
| Check the toner-cartridge status |
265 |
| Print a cleaning page |
265 |
| Visually inspect the toner cartridge |
266 |
| Check paper and the printing environment |
266 |
| Use paper that meets HP specifications |
266 |
| Check the environment |
267 |
| Check the EconoMode settings |
267 |
| Try a different print driver |
268 |
| Set the individual tray alignment |
269 |
| Improve copy quality |
270 |
| Check the scanner glass for dirt or smudges |
270 |
| Calibrate the scanner |
272 |
| Check the paper settings |
272 |
| Check the paper size and type configuration |
272 |
| Select the tray to use for the copy |
272 |
| Check the image-adjustment settings |
272 |
| Optimize copy quality for text or pictures |
273 |
| Edge-to-edge copying |
273 |
| Clean the pickup rollers and separation pad in the document feeder |
274 |
| Improve scan quality |
276 |
| Check the scanner glass for dirt or smudges |
276 |
| Check the resolution settings |
277 |
| Check the image-adjustment settings |
278 |
| Optimize scan quality for text or pictures |
278 |
| Check the output-quality settings |
278 |
| Clean the pickup rollers and separation pad in the document feeder |
279 |
| Improve fax quality |
281 |
| Check the scanner glass for dirt or smudges |
281 |
| Check the send-fax resolution settings |
282 |
| Check the image-adjustment settings |
283 |
| Optimize fax quality for text or pictures |
283 |
| Check the error-correction settings |
283 |
| Send to a different fax machine |
284 |
| Clean the pickup rollers and separation pad in the document feeder |
284 |
| Check the fit-to-page setting |
285 |
| Check the sender's fax machine |
286 |
| The product does not print or it prints slowly |
287 |
| The product does not print |
287 |
| The product prints slowly |
288 |
| Solve easy-access USB printing problems |
289 |
| The Retrieve from USB menu does not open when you insert the USB flash drive |
289 |
| The file does not print from the USB flash drive |
289 |
| The file that you want to print is not listed in the Retrieve from USB menu |
290 |
| Solve USB connection problems |
291 |
| Solve wired network problems |
292 |
| The product has a poor physical connection |
292 |
| The computer is using the incorrect IP address for the product |
292 |
| The computer is unable to communicate with the product |
293 |
| The product is using incorrect link and duplex settings for the network |
293 |
| New software programs might be causing compatibility problems |
293 |
| The computer or workstation might be set up incorrectly |
293 |
| The product is disabled, or other network settings are incorrect |
293 |
| Solve fax problems |
294 |
| Checklist for solving fax problems |
294 |
| What type of phone line are you using? |
294 |
| Are you using a surge-protection device? |
294 |
| Are you using a phone company voice-messaging service or an answering machine? |
295 |
| Does your phone line have a call-waiting feature? |
295 |
| Check fax accessory status |
295 |
| General fax problems |
296 |
| Use Fax over VoIP networks |
297 |
| Problems with receiving faxes |
297 |
| Problems with sending faxes |
299 |
| Fax error codes |
300 |
| Fax error messages on the product control panel |
300 |
| Send-fax messages |
302 |
| Receive-fax messages |
303 |
| Service settings |
303 |
| Settings in the Troubleshooting menu |
304 |
| Solve product software problems (Windows) |
305 |
| A print driver for the product is not visible in the Printer folder |
305 |
| An error message was displayed during the software installation |
305 |
| The product is in Ready mode, but nothing prints |
305 |
| Solve product software problems (Mac OS X) |
307 |
| The product name does not appear in the product list in the Print & Fax or the Print & Scan list |
307 |
| A print job was not sent to the product that you wanted |
307 |
| When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan ... |
307 |
| Remove software (Windows) |
309 |
| Remove the print driver (Mac OS X) |
310 |
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