Replace an ink cartridge
.....................................................................................................................................................
130
Cannot insert an ink cartridge
...........................................................................................................................................
134
Clean (recover) the printheads
...........................................................................................................................................
134
Align the printheads
............................................................................................................................................................
135
Front panel recommends reseating or replacing a printhead
......................................................................................
137
Replace a printhead
.............................................................................................................................................................
137
Cannot insert a printhead
...................................................................................................................................................
143
Clean the electrical connections on a printhead
.............................................................................................................
144
Replace the maintenance cartridge
..................................................................................................................................
148
Cannot insert the maintenance cartridge
........................................................................................................................
151
Clean and lubricate the carriage rod
.................................................................................................................................
151
Clean the encoder strip
.......................................................................................................................................................
153
Clean the platen
...................................................................................................................................................................
154
Clean the substrate-advance sensor window
.................................................................................................................
155
Clean the exterior of the printer
........................................................................................................................................
156
Move or store the printer
....................................................................................................................................................
156
Service maintenance
...........................................................................................................................................................
157
8
Firmware update
..................................................................................................................................................................................
158
Firmware update using a USB flash drive
........................................................................................................................
158
Firmware update using the Embedded Web Server
......................................................................................................
159
Automatic firmware updates
.............................................................................................................................................
159
9
Accessories
............................................................................................................................................................................................
160
Order ink supplies
................................................................................................................................................................
160
Order accessories
................................................................................................................................................................
162
10
Troubleshoot other issues
...............................................................................................................................................................
163
Printer cannot get an IP address
.......................................................................................................................................
164
Cannot access the Embedded Web Server
......................................................................................................................
164
Printer is not printing
..........................................................................................................................................................
164
The software program slows down or stalls while generating the print job
.............................................................
165
Printer seems slow
..............................................................................................................................................................
165
Communication failures between computer and printer
..............................................................................................
166
Cannot connect to services such as firmware update, online search, or the Printer Data Sharing Agreement ... 166
Front-panel error codes
......................................................................................................................................................
167
11
Printer specifications
.........................................................................................................................................................................
173
Functional specifications
....................................................................................................................................................
174
Physical specifications
........................................................................................................................................................
175
Memory specifications
........................................................................................................................................................
176
Power specifications
............................................................................................................................................................
176
Ecological specifications
.....................................................................................................................................................
176
ENWW
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