HP M407 HP Photosmart M407 digital camera with HP Instant Share - User's Manua - Page 115

Cannot display, image, Camera has, experienced an, error, Resetting the Camera, Getting, Assistance - firmware

Page 115 highlights

Message Cannot display image Camera has experienced an error Unknown USB device Possible cause Solution The image was z The image may still be taken with okay. Transfer the image another camera to your computer and try or the image file opening it with the was corrupted HP Image Zone software. when the camera z Do not remove the was shut down improperly. memory card when the camera is turned on. The camera may have a firmware problem. Turn the camera off and then on again. If that does not fix the problem, try resetting the camera (see Resetting the Camera on page 88). If the problem persists, note the error code and then call HP Support (see Getting Assistance on page 122). The camera is Make sure that the camera connected to a is connected to a USB device that it supported printer or does not computer. recognize. Chapter 7: Troubleshooting and Support 115

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Chapter 7: Troubleshooting and Support
115
Cannot display
image
The image was
taken with
another camera
or the image file
was corrupted
when the camera
was shut down
improperly.
The image may still be
okay. Transfer the image
to your computer and try
opening it with the
HP Image Zone software.
Do not remove the
memory card when the
camera is turned on.
Camera has
experienced an
error
The camera may
have a firmware
problem.
Turn the camera off and
then on again. If that does
not fix the problem, try
resetting the camera (see
Resetting the Camera
on
page 88). If the problem
persists, note the error
code and then call HP
Support (see
Getting
Assistance
on page 122).
Unknown USB
device
The camera is
connected to a
USB device that it
does not
recognize.
Make sure that the camera
is connected to a
supported printer or
computer.
Message
Possible cause
Solution