HP ML310 HP Factory-Installed Operating System Software for Microsoft Windows - Page 5

A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support). HP customer support HP customer support offers Software Support, Support Plus Software Support, and Integrated Hardware and Software Support services. For more information, see the following links: • Software Support Services (http://www.hp.com/hps/software)-Three incidents and 9 x 5 standard telephone support are included for the operating system and a wide range of Microsoft® applications. • Hardware Support (http://www.hp.com/hps/hardware)-A range of hardware support services are available for the server. • Support Plus (http://www.hp.com/hps/premium)-One year of integrated hardware and software support is included for the server. • 90-day getting started software telephone support-For ProLiant servers, technical advisory support, including installation assistance, is available for HP preinstalled third-party software from the HP website (http://www.hp.com) or by telephone for 90 days from the date of purchase. IMPORTANT: Support applies only to the original HP hardware and software configuration shipped. Technical support 5