HP ML530 Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant s - Page 28

Issue 2 Issue 3 Issue 4 Issue 5 Issue 6 The HP ProLiant Storage System hardware device (SCSI backplane) needs the HP driver to display in Device Manager Description The HP ProLiant Storage System device displays correctly if the HP 32-bit SCSI Controller Driver (available on PSP for Windows 2000) is loaded and the system restarted. Solution Use cpq32fs2.sys (the HP 32-bit SCSI Controller driver). Accessing Custom Configuration during unattended installation Description Custom Configuration is not directly accessible during the dialog box sequence of a SmartStart unattended installation. Solution To access Custom Configuration, wait until the installation sequence prompts for the domain. Select the Back button to access dialog boxes used to configure the network and the network controller devices. Multi-monitor Display Configuration ATI Controller requires Slot 1 to function properly Description When multiple monitors and video controllers are connected to a HP server, the ATI driver cannot locate the video controller if the ATI Rage IIC video controller is not in the first slot. Solution With the ATI Rage IIC as the first video device and a non-ATI video controller as the second device, all video drivers function appropriately. For multiple monitor installations, the ATI video controller should be in slot 1. HP driver updates after Windows 2000 installation Description When multiple monitors and video controllers are connected to a HP server, the ATI driver cannot locate the video controller if the ATI Rage IIC video controller is not in the first slot. With the ATI Rage IIC as the first video device and a non-ATI video controller as the second device, all video drivers function appropriately. For multiple monitor installations, the ATI video controller should be in slot 1. When installing a new device, Windows 2000 boots and finds new hardware. The following message box appears: "The following file is missing: xxxx" PSP for Windows 2000 installed drivers for the device from a temporary directory. Windows uses that temporary directory rather than using the path to the existing driver. Solution To complete the device addition, close the message box and manually perform the individual driver installation using PSP. Deselect all other drivers, and then select Install for the remaining selected driver. Disregard the driver install log that reports the driver as up to date. Running the installation will update the driver for the new device(s) added. When Rescan Disks is selected after hot-plugging a hard drive, Windows 2000 might inappropriately display an Unsafe Removal of Device prompt Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the drive and displaying this error message: Solution "Unsafe Removal of Device: You have unplugged or ejected a device without stopping it. Unplugging or ejecting a device without first stopping them can often cause the computer to crash or lose valuable data. To safely unplug or eject any of the following devices, first use the Hardware Wizard in the Control Panel to stop the device..." 28