HP ML530 Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant s - Page 30

Issue 11 Issue 12 Using the F6 key to install HP drivers Description Press the F6 key to interrupt the text mode setup and install OEM-supplied drivers at the prompt: Press F6 to install a third-party SCSI or RAID driver. However, HP drivers loaded through this procedure will be replaced with the drivers on the Windows 2000 CD during installation. Solution Unless otherwise instructed, continue using the driver versions on the Windows 2000 CD during the setup process, then upgrade to the latest HP drivers supplied on PSP for Windows 2000. The manufacturer should address thirdparty hardware drivers and their installation. Special installation procedures for HP storage drivers Description Solution After the system has been rebooted following the initial installation of the PSP for Windows 2000, event notification drivers for storage devices are installed by performing a second PSP installation. Check the hardware documentation to determine which driver is required for operation of the controller. The HP ProLiant Storage System Plug and Play device (for SCSI event reporting), the Drive Array Event Notification device (for array event reporting), and the HP Smart Array 5x Notification device are not visible under Device Manager until all HP SCSI and RAID (miniport) drivers are installed. The first pass installs the HP drivers CPQ32FS2.SYS or ADPU160M.SYS (for SCSI), CPQARRAY.SYS (for older array controllers) or CPQARRY2.SYS or CPQCISSM.SYS (for newer array controllers). To complete the install, run the PSP a second time, during which the drivers PRLNTSS.SYS, CPQDAEN.SYS, and CPQCISSE.SYS will be properly loaded. Feature implementation A few system configurations may require additional user action to complete the installation. Some value-added features are implemented differently under Windows 2000 than they were under Windows NT 4.0 Table 10. Windows 2000 feature implementation issues Issue 13 COM 3 might display as a not supported device Description Solution After Windows 2000 is installed on a server with the HP 56K Netelligent ISA internal modem installed, COM 3 might be displayed as an unsupported device in Device Manager. The Device Status message says: This device cannot start. (Code 10) This also shows up as a problem device under the Computer Management snap-in, under System Information | Components | Problem Devices. The modem functions, when set to Plug and Play Mode, even if Windows 2000 displays COM 3 as unsupported. 30