HP ML530 Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant s - Page 29

SMART 2/E Array Controller at the memory address and Interrupt Request

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Issue 7 Issue 8 Issue 9 Issue 10 Anomalies associated with adding EISA/ISA bus options Description After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks might result in Windows 2000 failing to identify the drive and displaying this error message: Solution "Unsafe Removal of Device: You have unplugged or ejected a device without stopping it. Unplugging or ejecting a device without first stopping them can often cause the computer to crash or lose valuable data. To safely unplug or eject any of the following devices, first use the Hardware Wizard in the Control Panel to stop the device..." Windows 2000 does not detect changes to the IRQ of EISA devices Description Solution Windows 2000 does not detect changes to the IRQ of EISA devices. Changing the interrupt associated with the SMART 2/E Array Controller as the booting device is not supported. Please check the resource settings in system configuration before exchanging a faulty controller. On the new SMART 2/E Array Controller, all resources must be set the same as they were on the SMART 2/E Array Controller being replaced. The SMART 2/E Array Controller is an Extended Industry Standard Architecture (EISA) controller and not a Plug and Play (PnP) architecture controller. Windows 2000 uses PnP, which cannot detect and change the resource settings for an EISA controller. Windows 2000 expects to find the SMART 2/E Array Controller at the memory address and Interrupt Request (IRQ) number specified when the original SMART 2/E Array controller was installed. Some HP server USB hardware displays as unsupported USB connector in Device Manager Description Some HP server USB hardware displays as unsupported USB connector in Device Manager. Solution Some HP servers display a yellow exclamation mark in the Windows 2000 Device Manager. This is expected behavior. These HP servers were not designed to implement the USB functionality and no problem actually exists. CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in the event log at startup Description Solution CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in the event log at startup. At startup, CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in the event log. A message may be displayed in the event log that reads: CPQARRY2 - device\SCSI\CPQARRY21 is not ready for access. or The device, \Device\Scsi\Cpqarray2, did not respond within the timeout period. These messages may safely be ignored (loading the drivers and initializing all attached devices takes more time than Windows 2000 expects). Despite the timeout messages, the drivers do install and the controllers function correctly. 29

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Issue 7
Anomalies associated with adding EISA/ISA bus options
Description
After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks
might result in Windows 2000 failing to identify the drive and displaying this
error message:
Solution
“Unsafe Removal of Device: You have unplugged or ejected a device without
stopping it. Unplugging or ejecting a device without first stopping them can
often cause the computer to crash or lose valuable data. To safely unplug or
eject any of the following devices, first use the Hardware Wizard in the Control
Panel to stop the device…”
Issue 8
Windows 2000 does not detect changes to the IRQ of EISA devices
Description
Windows 2000 does not detect changes to the IRQ of EISA devices.
Solution
Changing the interrupt associated with the SMART 2/E Array Controller as the
booting device is not supported.
Please check the resource settings in system configuration before exchanging
a faulty controller. On the new SMART 2/E Array Controller, all resources
must be set the same as they were on the SMART 2/E Array Controller being
replaced.
The SMART 2/E Array Controller is an Extended Industry Standard
Architecture (EISA) controller and not a Plug and Play (PnP) architecture
controller. Windows 2000 uses PnP, which cannot detect and change the
resource settings for an EISA controller. Windows 2000 expects to find the
SMART 2/E Array Controller at the memory address and Interrupt Request
(IRQ) number specified when the original SMART 2/E Array controller was
installed.
Issue 9
Some HP server USB hardware displays as unsupported USB connector in Device Manager
Description
Some HP server USB hardware displays as unsupported USB connector in
Device Manager.
Solution
Some HP servers display a yellow exclamation mark in the Windows 2000
Device Manager. This is expected behavior. These HP servers were not
designed to implement the USB functionality and no problem actually exists.
Issue 10
CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in the event log at startup
Description
CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages in the
event log at startup.
Solution
At startup, CPQARRAY.SYS and CPQARRY2.SYS cause timeout error messages
in the event log. A message may be displayed in the event log that reads:
CPQARRY2 - device\SCSI\CPQARRY21 is not ready for access.
or
The device, \Device\Scsi\Cpqarray2, did not respond within the timeout
period.
These messages may safely be ignored (loading the drivers and initializing all
attached devices takes more time than Windows 2000 expects). Despite the
timeout messages, the drivers do install and the controllers function correctly.
29