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HP Mini 311-1028TU Mini User Guide - Windows XP - Page 30

Cannot connect to a preferred network, Current network security codes are unavailable

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Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Repair from the menu. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If an "x" is superimposed over the network status icon, one or more of your WLAN or LAN drivers are installed but the device is not connected. ● If there is no network status icon in the notification area, follow these steps: 1. Select Start > Control Panel > Network and Internet Connections > Network Connections. 2. Click one of the connections. 3. In the left pane, click Repair this connection. The Network connections window is displayed, and Windows resets your network device and attempts to reconnect to one of the preferred networks. Current network security codes are unavailable If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so. Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly. If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: 1. Select Control Panel > Network and Internet Connections > Network Connections. A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several are displayed. 2. Right-click the network, and then click Properties. 3. Click the Wireless Networks tab. 4. Select the network, and then click Properties. NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating. 5. Click the Association tab, and then enter the correct wireless encryption data into the Network key field. 6. Click OK to save these settings. 22 Chapter 3 Wireless and local area network

Section	Page
Hardware features	9
Identifying the hardware	9
Top components	9
TouchPad	9
Lights	10
Buttons	11
Keys	12
Front components	12
Right-side components	13
Left-side components	14
Display components	15
Bottom components	16
Wireless antennas	17
Additional hardware components	18
Identifying the labels	18
Using HP QuickWeb software (select models only)	20
Wireless and local area network	21
Using wireless devices	21
Identifying wireless and network status icons	22
Using the wireless controls	22
Using the wireless button	22
Using HP Connection Manager software (select models only)	23
Using Wireless Assistant software (select models only)	23
Using operating system controls	23
Using a WLAN	24
Setting up a WLAN	24
Protecting your WLAN	24
Connecting to a WLAN	25
Roaming to another network	26
Using HP Mobile Broadband (select models only)	26
Inserting a SIM	27
Removing a SIM	28
Using Bluetooth wireless devices	28
Bluetooth and Internet Connection Sharing (ICS)	29
Troubleshooting wireless connection problems	29
Cannot create a WLAN connection	29
Cannot connect to a preferred network	30
Current network security codes are unavailable	30
WLAN connection is very weak	31
Cannot connect to the wireless router	31
Connecting to a local area network (LAN)	31
Multimedia	33
Multimedia features	33
Identifying your multimedia components	33
Adjusting the volume	35
Multimedia software	36
Using preinstalled multimedia software	36
Installing multimedia software from the Internet	36
Audio	37
Connecting external audio devices	37
Checking your audio functions	37
Video	39
Connecting an external monitor or projector	39
Connecting an HDMI device	39
Configuring audio for HDMI (select models only)	40
Webcam	41
Drives and external devices	42
Drives	42
Identifying installed drives	42
Handling drives	42
Improving hard drive performance	43
Using Disk Defragmenter	43
Using Disk Cleanup	43
Replacing the hard drive in the hard drive bay	44
Using external drives	46
Connecting optional external drives	47
Sharing optical drives	47
External devices	48
Using a USB device	48
Connecting a USB device	48
Removing a USB device	48
Using Digital Media Slot cards	49
Inserting a digital card	49
Stopping and removing a digital card	50
Memory modules	51
Pointing devices and keyboard	55
Setting pointing device preferences	55
Using pointing devices	55
Using the TouchPad	55
Connecting an external mouse	55
Using the keyboard	55
Using hotkeys	55
Initiating Standby	56
Switching the screen image	57
Decreasing screen brightness	57
Increasing screen brightness	57
Initiating QuickLock	57
Muting speaker sound	58
Decreasing speaker volume	58
Increasing speaker volume	58
Power management	59
Setting power options	59
Using power-saving states	59
Initiating and exiting Standby	59
Initiating and exiting Hibernation	60
Using power schemes	60
Viewing the current scheme	60
Selecting a different power scheme	61
Customizing power schemes	61
Setting password protection upon exiting Standby	61
Using external AC power	61
Connecting the AC adapter	62
Using battery power	62
Displaying the remaining battery charge	63
Inserting or removing the battery	63
Charging a battery	64
Maximizing battery discharge time	65
Managing low battery levels	65
Identifying low battery levels	65
Resolving a low battery level	67
Resolving a low battery level when external power is available	67
Resolving a low battery level when a charged battery is available	67
Resolving a low battery level when no power source is available	67
Resolving a low battery level when the computer cannot exit Hibernation	67
Calibrating a battery	67
Step 1: Fully charge the battery	67
Step 2: Disable Hibernation and Standby	68
Step 3: Discharge the battery	68
Step 4: Fully recharge the battery	69
Step 5: Reenable Hibernation and Standby	69
Conserving battery power	69
Storing a battery	69
Disposing of a used battery	70
Shutting down the computer	70
Security	71
Protecting the computer	71
Using passwords	71
Passwords set in Windows	72
Passwords set in Setup Utility	72
Administrator password	73
Managing an administrator password	73
Entering an administrator password	73
Power-on password	73
Managing a power-on password	74
Entering a power-on password	74
Using antivirus software	75
Using firewall software	76
Installing critical updates	77
Software updates	78
Updating the BIOS	79
Determining the BIOS version	79
Downloading a BIOS update	79
Updating programs and drivers	81
Setup Utility	82
Starting Setup Utility	82
Using Setup Utility	82
Changing the language of Setup Utility	82
Navigating and selecting in Setup Utility	82
Displaying system information	83
Restoring default settings in Setup Utility	83
Exiting Setup Utility	83
Setup Utility menus	84
Main menu	84
Security menu	84
System Configuration menu	84
Diagnostics menu	85

Match case Limit results 1 per page

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

●

If there is a network status icon in the notification area, at the far right of the taskbar, right-click the

icon, and then click

Repair

from the menu.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

●

If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers

are installed but the device is not connected.

●

If there is no network status icon in the notification area, follow these steps:

Select

Start

Control Panel

Network and Internet Connections

Network

Connections

Click one of the connections.

In the left pane, click

Repair this connection

The Network connections window is displayed, and Windows resets your network device and

attempts to reconnect to one of the preferred networks.

Current network security codes are unavailable

If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is

protected by security. You must have the current codes to make a connection on a secure network. The

SSID and network key are alphanumeric codes that identify your computer to the network.

●

For a network connected to your personal wireless router, review the router user guide for

instructions on setting up the same codes on both the router and the WLAN device.

●

For a private network, such as a network in an office or at a public Internet chat room, contact the

network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular

basis to improve security. You must change the corresponding code in your computer accordingly.

If you are provided with new wireless network keys and SSID for a network, and if you have previously

connected to that network, follow the steps below to connect to the network:

Select

Control Panel

Network and Internet Connections

Network Connections

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are

active, several are displayed.

Right-click the network, and then click

Properties

Click the

Wireless Networks

tab.

Select the network, and then click

Properties

NOTE:

If the network you want is not listed, check with the network administrator to be sure that

the router or access point is operating.

Click the

Association

tab, and then enter the correct wireless encryption data into the

Network

key

field.

Click

to save these settings.

Chapter 3

Wireless and local area network