HP Neoware e90 Migrating from HP Neoware Thin Clients to HP Thin Clients - Page 16
Definitions, Released, End of Life EOL, End of Service Life EOSL, Discontinued
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Definitions Released The product has been released and is generally available for sale. Rules defining how or where a product can be sold will be included with its release. Released products are fully supported as per the standard licensing agreement included with the product. End of Life (EOL) The product is still fully supported as per the duration defined in the hardware limited warranty or the standard licensing agreement, but it is no longer being actively sold, enhanced or updated. It can still be purchased if available. End of Service Life (EOSL) The product is no longer supported or serviceable according to the duration defined in the hardware limited warranty or the standard licensing agreement. For hardware that has reached its end of life date, HP is not obligated to provide operating system, software application, or remote management support. Exceptions will be handled on a case by case basis in accordance with standard warranty procedures, taking into account any extended warranties or service contracts that may exist. Some thin client models, based on availability, will be sold even when superseded by another. Discontinued The product is no longer active, and no further development can be expected. This includes, but is not limited to, software enhancements, bug fixes, quality enhancements and security patches. Active support contracts and warranties will be honored but not renewed or extended. 16