HP Nx9600 Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Maintenance - Page 45

Flowchart 2.15-No Audio, Part 1

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Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Turn up audio internally or externally. Y Audio? N Done Y Notebook in expansion base (if applicable)? N Go to "Flowchart 2.16-No Audio, Part 2." Undock N Internal audio? Go to "Flowchart 2.16-No Audio, Part 2." Y Replace the following expansion base components one at a time, as applicable. Check audio status after each change. 1. Reseat expansion base audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace expansion base audio board. 5. Replace backplane board. 6. Replace I/O board. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-21

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Troubleshooting
Maintenance and Service Guide
2–21
Flowchart 2.15—No Audio, Part 1
No audio.
N
Notebook in
expansion base
(if applicable)?
Internal
audio?
Audio?
Done
Undock
Audio?
Done
Turn up audio
internally or
externally.
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Replace the following expansion base
components one at a time, as applicable.
Check audio status after each change.
1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Y
Y
Y
N
N
N