HP OfficeJet Pro 7720 User Guide - Page 100

Test fax setup, Auto Answer, To test fax setup via the printer control panel, Setup, Fax Setup, Tools

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5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Turn off the Auto Answer setting. 7. Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following: ● Tests the fax hardware ● Verifies the correct type of phone cord is connected to the printer ● Checks that the phone cord is plugged into the correct port ● Checks for a dial tone ● Checks for an active phone line ● Tests the status of your phone line connection The printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the cartridges are installed, and that full-size paper is loaded in the input tray before starting the test. 3. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ). 4. Touch Fax Setup . 5. Touch Tools , and then touch Run Fax Test. The printer displays the status of the test on the display and prints a report. 6. Review the report. ● If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. ● If the test fails, review the report for more information on how to fix any problems found. ENWW Additional fax setup 87

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5.
If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE:
If you do not turn off the automatic fax reception setting in your modem software, the printer
cannot receive faxes.
6.
Turn off the
Auto Answer
setting.
7.
Run a fax test.
You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Test fax setup
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing.
Perform this test after you have completed setting up the printer for faxing. The test does the following:
●
Tests the fax hardware
●
Verifies the correct type of phone cord is connected to the printer
●
Checks that the phone cord is plugged into the correct port
●
Checks for a dial tone
●
Checks for an active phone line
●
Tests the status of your phone line connection
The printer prints a report with the results of the test. If the test fails, review the report for information on
how to fix the problem and rerun the test.
To test fax setup via the printer control panel
1.
Set up the printer for faxing according to your particular home or office setup instructions.
2.
Make sure the cartridges are installed, and that full-size paper is loaded in the input tray before starting
the test.
3.
From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch
(
Setup
).
4.
Touch
Fax Setup
.
5.
Touch
Tools
, and then touch
Run Fax Test
.
The printer displays the status of the test on the display and prints a report.
6.
Review the report.
●
If the test passes and you are still having problems faxing, check the fax settings listed in the
report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.
●
If the test fails, review the report for more information on how to fix any problems found.
ENWW
Additional fax setup
87