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HP OfficeJet Pro 7720 User Guide - Page 175

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computer modem and voice mail (parallel phone systems) 85 distinctive ringing 61 distinctive ringing (parallel phone systems) 72 DSL (parallel phone systems) 71 fax scenarios 68 fax, with parallel phone systems 67 ISDN line (parallel phone systems) 72 PBX system (parallel phone systems) 72 separate fax line (parallel phone systems) 70 shared phone line (parallel phone systems) 73 test fax 87 voice mail (parallel phone systems) 75 voice mail and computer modem (parallel phone systems) 85 Setup icon 9 skew, troubleshoot print 114 software OCR 46 Webscan 46 specifications paper 142 physical 141 system requirements 141 status network configuration page 134 status icons 9 subscriber identification code 60 system requirements 141 T technical information copy specifications 142 fax specifications 142 scan specifications 142 telephone line, answer ring pattern 61 telephone wall jack, fax 124 telephone, fax from receive 55 send 52 temperature specifications 141 tests, fax dial tone, failed 126 failed 123 fax line condition 126 fax phone cord type test failed 125 hardware, failed 123 port connection, failed 124 setup 87 telephone wall jack 124 tone dialing 62 trays clear paper jams 108 load paper 13 locating 6 paper-width guides illustration 6 troubleshoot feeding 114 troubleshoot answering machines 130 control panel help system 133 embedded web server 107 fax 123 fax dial tone test failed 126 fax hardware test failed 123 fax line test failed 126 fax phone cord connection test failed 124 fax phone cord type test failed 125 fax tests 123 fax wall jack test, failed 124 HP Smart 133 multiple pages are picked 114 network configuration page 134 paper not picked up from tray 114 paper-feed problems 114 power 132 print 132 printer status report 133 receive faxes 127, 129 send faxes 127, 130 skewed pages 114 two-sided printing 35 U USB connection port, locating 6, 7 V view network settings 101 voice mail set up with fax (parallel phone systems) 75 set up with fax and computer modem (parallel phone systems) 85 volume fax sounds 63 W wall jack test, fax 124 warranty 140 web access test report 134 Webscan 46 websites accessibility information 2 Windows print brochures 30 system requirements 141 wireless communication regulatory information 150 set up 97 wireless connection icons 9 wireless test report 134 162 Index ENWW

Section	Page
How do I?	14
Get started	15
Accessibility	15
HP EcoSolutions (HP and the Environment)	15
Manage power	16
Quiet Mode	17
Optimize Printing Supplies	18
Understand the printer parts	18
Top and front view	19
Printing supplies area	19
Back view	20
Use the printer control panel	20
Lift the control panel	20
Overview of buttons and lights	21
Control panel display icons	22
Change printer settings	23
Dashboard	23
Paper basics	24
Recommended papers for printing	24
Order HP paper supplies	25
Tips for selecting and using paper	25
Load paper	26
Load an original on the scanner glass	38
Load an original in the document feeder	38
Update the printer	39
Open the HP printer software (Windows)	40
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device	40
Turn the printer off	41
Print	42
Print documents	42
Print brochures	43
Print on envelopes	44
Print photos	45
Print on special and custom-size paper	46
Print on both sides (duplexing)	48
Print using the HP Smart app	49
Print with mobile devices	49
Print from mobile devices	49
Tips for successful printing	50
Copy and scan	53
Copy	53
Scan	53
Scan to a computer	54
Scan to email	55
Set up Scan to Email	55
Scan a document or photo to email	56
Change account settings	56
Scan using HP Smart	57
Scan from a Windows 10 device	57
Scan from an Android or iOS device	58
Scan using Webscan	59
Scanning documents as editable text	59
Scan documents as editable text	59
Guidelines for scanning documents as editable text	60
Create a new scan shortcut (Windows)	61
Change scan settings (Windows)	61
Tips for copy and scan success	62
Fax	63
Send a fax	63
Send a standard fax	63
Send a standard fax from the computer	64
Send a fax from a phone	65
Send a fax using monitor dialing	65
Send a fax using printer memory	66
Send a fax to multiple recipients	66
Send a fax in Error Correction Mode	67
Receive a fax	67
Receive a fax manually	68
Set up backup fax	68
Reprint received faxes from memory	69
Forward faxes to another number	69
Set automatic reduction for incoming faxes	70
Block unwanted fax numbers	70
Set up phone book contacts	71
Create and edit a phone book contact	71
Create and edit a group phone book contact	72
Delete phone book contacts	72
Change fax settings	73
Configure the fax header	73
Set the answer mode (Auto answer)	73
Set the number of rings before answering	74
Change the answer ring pattern for distinctive ring	74
Set the dial type	75
Set the redial options	75
Set the fax speed	76
Set the fax sound volume	76
Fax and digital phone services	76
Fax on Voice over Internet Protocol	77
Use reports	77
Print fax confirmation reports	78
Print fax error reports	78
Print and view the fax log	79
Clear the fax log	79
Print the details of the last fax transaction	79
Print a Caller ID Report	79
View the Call History	80
Additional fax setup	80
Set up faxing (parallel phone systems)	80
Select the correct fax setup for your home or office	81
Case A: Separate fax line (no voice calls received)	83
Case B: Set up the printer with DSL	84
Case C: Set up the printer with a PBX phone system or an ISDN line	85
Case D: Fax with a distinctive ring service on the same line	85
Case E: Shared voice/fax line	86
Case F: Shared voice/fax line with voice mail	88
Case G: Fax line shared with computer modem (no voice calls received)	88
Set up the printer with a computer dial-up modem	89
Set up the printer with a computer DSL/ADSL modem	90
Case H: Shared voice/fax line with computer modem	91
Shared voice/fax with computer dial-up modem	91
Shared voice/fax with computer DSL/ADSL modem	92
Case I: Shared voice/fax line with answering machine	94
Case J: Shared voice/fax line with computer modem and answering machine	95
Shared voice/fax line with computer dial-up modem and answering machine	95
Shared voice/fax line with computer DSL/ADSL modem and answering machine	97
Case K: Shared voice/fax line with computer dial-up modem and voice mail	98
Test fax setup	100
Web Services	101
What are Web Services?	101
Set up Web Services	101
Use Web Services	102
HP ePrint	103
Print apps	103
Remove Web Services	104
Work with cartridges	105
Information on cartridges and the printhead	105
Check the estimated ink levels	106
Replace the cartridges	106
Order cartridges	107
Store printing supplies	108
Anonymous usage information storage	108
Cartridge warranty information	109
Network setup	110
Set up the printer for wireless communication	110
Before you begin	110
Set up the printer on your wireless network	111
Connect your printer by using the HP Smart app	111
Change the connection type	111
Test the wireless connection	113
Turn on or off the wireless capability of the printer	113
Change network settings	113
Use Wi-Fi Direct	115
Printer management tools	118
Toolbox (Windows)	118
HP Utility (OS X and macOS)	118
Embedded web server	118
About cookies	119
Open the embedded web server	119
Embedded web server cannot be opened	120
Solve a problem	121
Jams and paper-feed issues	121
Clear a paper jam	121
Read general instructions in the Help for clearing paper jams	122
Clear a print carriage jam	126
Read general instructions in the Help for clearing a print carriage jams	126
Learn how to avoid paper jams	126
Solve paper-feed problems	127
Printing issues	127
Fix problems with page not printing (unable to print)	127
Read general instructions in the Help for unable to print issues	128
Fix print quality issues	132
Read general instructions in the Help for resolving print quality issues	132
Copy issues	135
Scan issues	135
Fax issues	135
Run the fax test	136
What to do if the fax test failed	136
Troubleshoot fax problems	140
Read general instructions in the Help for specific fax problems	140
The display always shows Phone Off Hook	140
The printer is having problems sending and receiving faxes	140
The printer cannot receive faxes, but can send faxes	142
The printer cannot send faxes, but can receive faxes	143
Fax tones are recorded on my answering machine	143
The computer cannot receive faxes (HP Digital Fax)	143
Network and connection issues	143
Fix wireless connection	144
Find network settings for wireless connection	144
Fix Wi-Fi Direct connection	144
Fix Ethernet connection	145
Printer hardware issues	145
Get help from the printer control panel	146
Get help from the HP Smart app	146
Understand printer reports	146
Printer status report	146
Network configuration page	147
Print quality report	147
Wireless test report	147
Web access test report	147
Solve problems using Web Services	147
Maintain the printer	148
Clean the scanner glass	148
Clean the exterior	149
Clean the document feeder	149
Maintain the printhead and cartridges	150
Restore original factory defaults and settings	151
HP support	152
Technical information	154
Specifications	154
Regulatory notices	156
Regulatory model identification number	157
FCC statement	157
Noise emission statement for Germany	157
European Union Regulatory Notice	157
Products with wireless functionality	158
Declaration of conformity	159
Visual display workplaces statement for Germany	160
Notice to users of the U.S. telephone network: FCC requirements	161
Notice to users of the Canadian telephone network	162
Notice to users of the German telephone network	162
Australia wired fax statement	162
Regulatory information for wireless products	163
Exposure to radio frequency radiation	163
Notice to users in Brazil	163
Notice to users in Canada	163
Notice to users in Taiwan	164
Notice to users in Mexico	164
Environmental product stewardship program	164
Eco-Tips	165
European Union Commission Regulation 1275/2008	165
Paper	165
Plastics	165
Safety data sheets	165
Recycling program	165
HP inkjet supplies recycling program	166
Power consumption	166
Disposal of waste equipment by users	166
Waste disposal for Brazil	166
Chemical substances	167
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	168
The Table of Hazardous Substances/Elements and their Content (China)	169
Restriction of hazardous substance (Ukraine)	169
Restriction of hazardous substance (India)	169
Restriction on hazardous substances statement (Turkey)	170
EPEAT	170
SEPA Ecolabel User Information (China)	170
China Energy Label for Printer, Fax and Copier	170
Battery disposal in Taiwan	171
European Union Battery Directive	171
Battery notice for Brazil	171
California Perchlorate Material Notice	171

Match case Limit results 1 per page

computer modem and voice mail

(parallel phone systems)

distinctive ringing

distinctive ringing (parallel phone

systems)

DSL (parallel phone systems)

fax scenarios

fax, with parallel phone

systems

ISDN line (parallel phone

systems)

PBX system (parallel phone

systems)

separate fax line (parallel phone

systems)

shared phone line (parallel phone

systems)

test fax

voice mail (parallel phone

systems)

voice mail and computer modem

(parallel phone systems)

Setup icon

skew, troubleshoot

114

software

OCR

Webscan

speciﬁcations

paper

142

physical

141

system requirements

141

status

network conﬁguration page

134

status icons

subscriber identiﬁcation code

system requirements

141

technical information

copy speciﬁcations

142

fax speciﬁcations

142

scan speciﬁcations

142

telephone line, answer ring pattern

telephone wall jack, fax

124

telephone, fax from

receive

send

temperature speciﬁcations

141

tests, fax

dial tone, failed

126

failed

123

fax line condition

126

fax phone cord type test failed

125

hardware, failed

123

port connection, failed

124

setup

telephone wall jack

124

tone dialing

trays

clear paper jams

108

load paper

locating

paper-width guides illustration

troubleshoot feeding

114

troubleshoot

answering machines

130

control panel help system

133

embedded web server

107

fax

123

fax dial tone test failed

126

fax hardware test failed

123

fax line test failed

126

fax phone cord connection test

failed

124

fax phone cord type test failed

125

fax tests

123

fax wall jack test, failed

124

HP Smart

133

multiple pages are picked

114

network conﬁguration page

134

paper not picked up from tray

114

paper-feed problems

114

power

132

printer status report

133

receive faxes

127, 129

send faxes

127, 130

skewed pages

114

two-sided printing

USB connection

port, locating

6, 7

view

network settings

101

voice mail

set up with fax (parallel phone

systems)

set up with fax and computer

modem (parallel phone

systems)

volume

fax sounds

wall jack test, fax

124

warranty

140

web access test report

134

Webscan

websites

accessibility information

Windows

print brochures

system requirements

141

wireless communication

regulatory information

150

set up

wireless connection icons

wireless test report

134

162

Index

ENWW