HP OmniBook xe4100 HP Omnibook xe4100 and xe4500 Series Notebook PCs - Referen - Page 106
In Control Panel, open Phone and Modem Options. Select the modem and click
View all HP OmniBook xe4100 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 106 highlights
Troubleshooting and Maintenance Troubleshooting Techniques • If you're in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone. • If you have call-waiting, disable it-your telephone company can provide instructions. If the modem dials but doesn't connect • Make sure you're using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. • Try another telephone line, preferably one normally used for a fax machine or modem. • The modem at the other end may have a problem. Try dialing to a different modem. • Try disabling error correction and data compression. If the modem isn't detected • Check the modem setup. In Control Panel, open Phone and Modem Options. Check the COM port. • Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System (Windows XP) or Start, Settings, Control Panel, System (Windows 2000). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. • If you're running fax software using fax Class 2, try using Class 1. If the modem dials but you can't hear it • If your model has an audio mute light, make sure it is turned off. If it's on, press the audio mute button. • Check the speaker volume setting. • In Control Panel, open Phone and Modem Options. Select the modem and click Properties, and then check the volume setting on the General tab. If the modem connects, but transferred data is bad • In Control Panel, open Phone and Modem Options. Make sure the parity, speed, word length, and stop bits match on sending and receiving modems. • Try disabling error correction and data compression. 106 Reference Guide