HP P3015d HP LaserJet P3010 Series Embedded Web Server - User Guide - Page 66

Information available from hp instant support, Shop for Supplies

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Before sending any of the product data to Hewlett-Packard for analysis, you can view the information (for example, the serial number, error conditions, and product status) forwarded. Hewlett-Packard treats this information as confidential. Information available from hp instant support The hp instant support Web site provides these tools for troubleshooting and for maintenance: ● Firmware and software updates. ● Troubleshooting for recent events is listed on the Event Log Page. For example, the product might show a jam as the most recent event listed in the Event Log. The hp instant support Web site detects the event and provides troubleshooting information for the jam. ● Support packs. ● Product documentation, such as user guides and getting started guides. Shop for Supplies The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select more items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller. 56 Chapter 5 Using the Other Links as a resource ENWW

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Before sending any of the product data to Hewlett-Packard for analysis, you can view the information
(for example, the serial number, error conditions, and product status) forwarded. Hewlett-Packard treats
this information as confidential.
Information available from hp instant support
The
hp instant support
Web site provides these tools for troubleshooting and for maintenance:
●
Firmware and software updates.
●
Troubleshooting for recent events is listed on the
Event Log
Page. For example, the product might
show a jam as the most recent event listed in the
Event Log
. The
hp instant support
Web site
detects the event and provides troubleshooting information for the jam.
●
Support packs.
●
Product documentation, such as user guides and getting started guides.
Shop for Supplies
The
Shop for Supplies
link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select more items. Your items are added to the shopping cart, ready for checkout, ensuring that the
correct supplies are ordered through your selected reseller.
56
Chapter 5
Using the Other Links as a resource
ENWW