HP PageWide Managed P75050 User Guide - Page 75

Test print functionality, Try sending a print job from a computer

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Test print functionality 1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the strip at the top of the home screen). 2. On the control panel dashboard, touch (Setup). 3. Touch Reports , and then touch Printer Status Report to print a test page. 4. If the report does not print, make sure paper is loaded in the tray, and check the control panel to see if paper is jammed inside the product. NOTE: Make sure the paper in the tray meets specifications for this product. Try sending a print job from a computer 1. Use a word-processing program to send a print job to the product. 2. If the job does not print, make sure you selected the correct printer driver. 3. Uninstall and then reinstall the product software. Test the plug-and-print USB functionality 1. Load a PDF, Microsoft Office file (except Excel), or photo onto a USB flash drive, and insert it in the USB slot on the left side of the product. 2. The Memory Device Options menu opens. Try printing the document or photo. 3. If no documents are listed, try a different type of USB flash drive. Factors that affect product performance Several factors affect the time it takes to print a job: ● The software program that you are using and its settings ● The use of special paper (such as heavy paper and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network connection ● The type of USB drive, if you are using one ● Whether the product is printing on one side or two sides ● The number of different media types in the print job ● Printing from Tray 1 when it is set to Any Size and Any Type, which requires the product to handle many different media sizes and types ● More print jobs with fewer pages Information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. ENWW Information pages 63

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Test print functionality
1.
Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2.
On the control panel dashboard, touch
(
Setup
).
3.
Touch
Reports
, and then touch
Printer Status Report
to print a test page.
4.
If the report does not print, make sure paper is loaded in the tray, and check the control panel to see if
paper is jammed inside the product.
NOTE:
Make sure the paper in the tray meets specifications for this product.
Try sending a print job from a computer
1.
Use a word-processing program to send a print job to the product.
2.
If the job does not print, make sure you selected the correct printer driver.
3.
Uninstall and then reinstall the product software.
Test the plug-and-print USB functionality
1.
Load a PDF, Microsoft Office file (except Excel), or photo onto a USB flash drive, and insert it in the USB
slot on the left side of the product.
2.
The
Memory Device Options
menu opens. Try printing the document or photo.
3.
If no documents are listed, try a different type of USB flash drive.
Factors that affect product performance
Several factors affect the time it takes to print a job:
●
The software program that you are using and its settings
●
The use of special paper (such as heavy paper and custom-size paper)
●
Product processing and download time
●
The complexity and size of graphics
●
The speed of the computer you are using
●
The USB or network connection
●
The type of USB drive, if you are using one
●
Whether the product is printing on one side or two sides
●
The number of different media types in the print job
●
Printing from Tray 1 when it is set to
Any Size
and
Any Type
, which requires the product to handle many
different media sizes and types
●
More print jobs with fewer pages
Information pages
Information pages reside within the product memory. These pages help diagnose and solve problems with
the product.
ENWW
Information pages
63