Try sending a print job from a computer
........................................................................................
114
Test the plug-and-print USB functionality
.....................................................................................
114
Factors that affect product performance
.......................................................................................
114
Information pages
.............................................................................................................................................
115
Factory-set defaults
..........................................................................................................................................
116
Cleaning routines
...............................................................................................................................................
116
Clean the printhead
.........................................................................................................................
117
Clean the scanner glass strip and platen
........................................................................................
117
Clean the document feeder pick rollers and separation pad
.........................................................
118
Clean the touch screen
....................................................................................................................
118
Jams and paper-feed issues
..............................................................................................................................
119
The product does not pick up paper
...............................................................................................
119
The product picks up multiple sheets of paper
..............................................................................
119
Prevent paper jams
.........................................................................................................................
119
Clear jams
........................................................................................................................................
120
Jam locations
................................................................................................................
120
Clear jams from the document feeder
.........................................................................
121
Clear jams in Tray 1 (multipurpose tray)
......................................................................
122
Clear jams in Tray 2
.......................................................................................................
122
Clear jams in optional Tray 3
........................................................................................
123
Clear jams in the left door
............................................................................................
124
Clear jams in the output bin
..........................................................................................
125
Clear jams in the duplexer
............................................................................................
126
Cartridge issues
.................................................................................................................................................
127
Refilled or remanufactured cartridges
...........................................................................................
127
Interpret control panel messages for cartridges
...........................................................................
127
Cartridge Depleted
........................................................................................................
127
Cartridge Low
................................................................................................................
128
Cartridge Very Low
.......................................................................................................
128
Counterfeit or used [color] cartridge installed
.............................................................
128
Do not use SETUP cartridges
........................................................................................
128
Genuine HP cartridge installed
.....................................................................................
128
Incompatible [color]
......................................................................................................
129
Incompatible cartridges
................................................................................................
129
Install [color] cartridge
.................................................................................................
129
Non-HP cartridges installed
.........................................................................................
129
Printer Failure
...............................................................................................................
130
Problem with Print System
...........................................................................................
130
Problem with Printer Preparation
................................................................................
130
Problem with SETUP cartridges
....................................................................................
130
Use SETUP cartridges
...................................................................................................
130
x
ENWW