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Front-panel error messages, If the error message contains some other recommended action

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17 Front-panel error messages The printer may occasionally display a system error, consisting of a numerical code of 12 digits followed by the recommended action that you should take. In most cases you will be asked to restart the printer, because when the printer starts it can diagnose the issue better and may be able to fix it automatically. If the problem persists after restarting, you should contact your service representative and be ready to give the numerical code from the error message. If the error message contains some other recommended action, follow the printer's instructions. 248 Chapter 17 Front-panel error messages

Section	Page
Introduction	7
Welcome to your printer	7
Safety precautions	7
Main components	12
Front panel	14
HP PrintOS	19
HP DesignJet Utility (Windows only)	20
Embedded Web Server	21
Turn the printer on and off	23
Internal prints	23
Preparing your printer	24
Accessibility	37
Other sources of information	38
Paper handling	39
General information and tips	39
Supported paper types	43
Paper status	45
Load roll paper	46
Unload roll paper	50
Manual load of rigid or flexible sheets (single-sided printing)	51
Manual load of rigid or flexible sheets (double-sided printing)	53
Paper options	55
Store paper	56
Cannot load roll paper	57
Cannot load a sheet	57
Protect a paper type	58
Paper presets	58
Paper jam	61
Paper input accessories	89
Sheet feeder	89
Print with the sheet feeder	91
Sheet-feeder troubleshooting	97
Ink system	104
Eco-Carton ink cartridges	104
Print bar	110
Cleaning container	117
Maintenance cartridge	120
Safe mode	123
Disposal instructions	123
Networking	125
Introduction	125
Control network protocols	125
Front-panel menu items	126
Link configuration methods	129
Troubleshooting	129
Security	133
HP Connection Inspector	133
Access control	134
Certificate management	138
Other Embedded Web Server security settings	138
Front-panel security settings	138
Job-storage security options	139
Security event logging	139
Sending a job to print	141
Print from the driver	141
Print from a USB flash drive	147
Print from a network folder	148
Print from My Home Folder	149
Select print quality	151
Job queue management	153
Job queue in the front panel	153
Print job queue in the Embedded Web Server	159
Scan queue in the Embedded Web Server	162
Scanning and copying (MFP only)	163
Quicksets	163
Scanning	164
Copying	170
Scanner preferences	175
Scanner troubleshooting	175
Scanner diagnostic plot	186
Collection and finishing	189
Top stacker	189
Pro Stacker	190
HP folders	194
Basket	205
Output supports	208
Print quality	215
General printing advice	215
Optimize print quality app	215
Print diagnostic plot	216
Leading-edge uniformity	221
Advanced calibrations	221
Input tray print-quality defects	222
Maintenance	226
Check printer status	226
How to schedule automated maintenance routines	226
Clean the exterior of the printer	227
Move or store the printer	227
Move or store the Pro Stacker	227
Move or store the folder	228
Clean the scanner’s glass plate (MFP only)	228
Replace the scanner’s glass plate (MFP only)	230
Calibrate the scanner (MFP only)	232
Replace the folder’s tab reel	233
Update the firmware	237
Secure File Erase	238
Disk Wipe	239
Accessories	240
How to order	240
List of accessories	240
Non-HP accessories	241
When you need help	242
Request support	242
Customer Self-Repair	243
Service information	243
Retrieving printer usage information	244
Get printer accounting information	244
Check usage statistics	244
Check usage statistics for a job	247
Check cost assignment	249
Printer specifications	250
Functional specifications	250
Physical specifications	251
Memory specifications	252
Power specifications	252
Environmental specifications	252
Acoustic specifications	253
Speed specifications (Lines mode)	253
Front-panel error messages	254
Glossary	255

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Front-panel error messages

The printer may occasionally display a system error, consisting of a numerical code of 12 digits followed by the

recommended action that you should take.

In most cases you will be asked to restart the printer, because when the printer starts it can diagnose the issue

better and may be able to ﬁx it automatically. If the problem persists after restarting, you should contact your

service representative and be ready to give the numerical code from the error message.

If the error message contains some other recommended action, follow the printer’s instructions.

248

Chapter 17

Front-panel error messages