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● Enable additional printer services A network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer services > Register new service in order to register the printer service. During initial printer setup, you are asked whether you want to enable these services. That decision can be reset later by tapping , then Connectivity > Reset Connectivity Agreement. In addition, each service can be enabled or disabled individually as explained below. Verify printer connection to HP Check that your printer can connect to HP services. You can do this by tapping and viewing the status there. You can see detailed information by clicking the card. A panel similar to the one below is displayed: If there is any problem connecting to HP, you will be provided with a description of the problem and some possible solutions. Configure the Customer Involvement Program and other printer services Check your Customer Involvement Program status. You can do this by tapping , then in the side panel. Tap Test all connectivity to test your connection to HP, the Customer Involvement Program, and other online print services. If any problem is detected, you will be provided with a description of the problem and some possible solutions. Configure firmware updates You can choose from the Embedded Web Server or from the front panel whether and how to download firmware updates. NOTE: If an administrator password has been set, it will be required to change these settings. ● In the Embedded Web Server: click About printer > Firmware update. 22 Chapter 1 Introduction

Section	Page
Introduction	7
Welcome to your printer	7
Safety precautions	7
Main components	12
Front panel	14
HP PrintOS	19
HP DesignJet Utility (Windows only)	20
Embedded Web Server	21
Turn the printer on and off	23
Internal prints	23
Preparing your printer	24
Accessibility	37
Other sources of information	38
Paper handling	39
General information and tips	39
Supported paper types	43
Paper status	45
Load roll paper	46
Unload roll paper	50
Manual load of rigid or flexible sheets (single-sided printing)	51
Manual load of rigid or flexible sheets (double-sided printing)	53
Paper options	55
Store paper	56
Cannot load roll paper	57
Cannot load a sheet	57
Protect a paper type	58
Paper presets	58
Paper jam	61
Paper input accessories	89
Sheet feeder	89
Print with the sheet feeder	91
Sheet-feeder troubleshooting	97
Ink system	104
Eco-Carton ink cartridges	104
Print bar	110
Cleaning container	117
Maintenance cartridge	120
Safe mode	123
Disposal instructions	123
Networking	125
Introduction	125
Control network protocols	125
Front-panel menu items	126
Link configuration methods	129
Troubleshooting	129
Security	133
HP Connection Inspector	133
Access control	134
Certificate management	138
Other Embedded Web Server security settings	138
Front-panel security settings	138
Job-storage security options	139
Security event logging	139
Sending a job to print	141
Print from the driver	141
Print from a USB flash drive	147
Print from a network folder	148
Print from My Home Folder	149
Select print quality	151
Job queue management	153
Job queue in the front panel	153
Print job queue in the Embedded Web Server	159
Scan queue in the Embedded Web Server	162
Scanning and copying (MFP only)	163
Quicksets	163
Scanning	164
Copying	170
Scanner preferences	175
Scanner troubleshooting	175
Scanner diagnostic plot	186
Collection and finishing	189
Top stacker	189
Pro Stacker	190
HP folders	194
Basket	205
Output supports	208
Print quality	215
General printing advice	215
Optimize print quality app	215
Print diagnostic plot	216
Leading-edge uniformity	221
Advanced calibrations	221
Input tray print-quality defects	222
Maintenance	226
Check printer status	226
How to schedule automated maintenance routines	226
Clean the exterior of the printer	227
Move or store the printer	227
Move or store the Pro Stacker	227
Move or store the folder	228
Clean the scanner’s glass plate (MFP only)	228
Replace the scanner’s glass plate (MFP only)	230
Calibrate the scanner (MFP only)	232
Replace the folder’s tab reel	233
Update the firmware	237
Secure File Erase	238
Disk Wipe	239
Accessories	240
How to order	240
List of accessories	240
Non-HP accessories	241
When you need help	242
Request support	242
Customer Self-Repair	243
Service information	243
Retrieving printer usage information	244
Get printer accounting information	244
Check usage statistics	244
Check usage statistics for a job	247
Check cost assignment	249
Printer specifications	250
Functional specifications	250
Physical specifications	251
Memory specifications	252
Power specifications	252
Environmental specifications	252
Acoustic specifications	253
Speed specifications (Lines mode)	253
Front-panel error messages	254
Glossary	255

Match case Limit results 1 per page

●

Enable additional printer services

A network connection is required, so the printer will test its own connectivity. Conﬁgure and troubleshoot the

printer’s connectivity and start beneﬁtting from connecting your printer.

If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap

Printer services

in order to register the printer service.

During initial printer setup, you are asked whether you want to enable these services. That decision can be reset

later by tapping

, then

Connectivity

Reset Connectivity Agreement

In addition, each service can be enabled or disabled individually as explained below.

Verify printer connection to HP

Check that your printer can connect to HP services.

You can do this by tapping

and viewing the status there. You can see detailed information by clicking the

card. A panel similar to the one below is displayed:

If there is any problem connecting to HP, you will be provided with a description of the problem and some

possible solutions.

Conﬁgure the Customer Involvement Program and other printer services

Check your Customer Involvement Program status.

You can do this by tapping

, then

in the side panel.

Tap

Test all connectivity

to test your connection to HP, the Customer Involvement Program, and other online print

services. If any problem is detected, you will be provided with a description of the problem and some possible

solutions.

Conﬁgure ﬁrmware updates

You can choose from the Embedded Web Server or from the front panel whether and how to download ﬁrmware

updates.

NOTE:

If an administrator password has been set, it will be required to change these settings.

●

In the Embedded Web Server:

click

About printer

Firmware update

Chapter 1

Introduction