HP Pavilion n6490 HP Pavilion Notebook PC N6000 Series - Startup Guide
HP Pavilion n6490 Manual
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- HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 1
HP Notebook PC Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 3
If your computer was shipped with a product Recovery CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product Recovery be governed by the Microsoft End User License Agreement (EULA). Startup Guide 3 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software 52.22719(c)(1,2). Edition History Edition 3 December 2000 This manual is printed on recycled paper. 4 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 5
...30 To check battery status 30 To respond to a low-battery warning 31 Making Connections...33 Using Plug-In Modules 34 To install hot-swap support 34 To replace a plug-in module 35 Configuring and Expanding Your Computer 37 Using the BIOS Setup Utility 38 To run the BIOS Setup utility - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 6
Pointing Device Problems 45 Performance Problems 46 Power and Battery Problems 46 Startup Problems ...47 Testing the Hardware 48 To run the DiagTools diagnostic test 48 Recovering and Reinstalling Software 50 To recover the factory installation of your hard disk 50 Support and Service ...53 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 7
Introducing the Notebook Computer Startup Guide 7 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 8
your working area. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. What's in the Box Start sheet. • Startup Guide. • Recovery CD, for restoring Windows and all software included with your computer. • Microsoft Windows manual. • Mediamatics CD - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 9
data transfer (Windows ME and 98 only). HP e-center Provides easy access to e-pages and e-services-including backup, e-mail, and fax transfer (North America English only). VirusScan Protects your computer from your computer and how well they are working (not on Pavilion models). Startup Guide 9 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 10
Guide Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The full Reference Guide mirror). www.hp.com/go/support. This provides information about installing - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 11
. 15. Kensington lock slot (security connector). 16. Built-in speakers (one on each side). 17. Built-in microphone. 18. Latch for opening the computer. Startup Guide 11 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 12
DVD drive, floppy disk drive, secondary battery, or other plug-in module. 26. Mini-PCI cover (no user parts inside). 27. RAM cover. 12 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 13
parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 32. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 33. External monitor port. 34. ac - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 14
. • Red. The battery has a fault. • Off: The ac adapter is not connected, a secondary battery is not installed, or the battery is not charging. 14 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 15
active (Fn+F8). Num Lock must also be on for the numeric keys-otherwise, cursor control is active. 4. Scroll Lock. Scroll Lock is active. Startup Guide 15 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 16
the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. 16 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 17
Introducing the Notebook Computer Setting Up Your Computer To remove the battery • Slide the battery's release latch, then lift the battery out of its compartment. Startup Guide 17 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 18
computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual). • Plug in the ac adapter, and connect it to the ac adapter jack on the back of the computer. The computer's battery then starts charging - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 19
power. Plug in the ac adapter and press the blue sleep button again. Leave the ac adapter plugged in for at least an hour. Startup Guide 19 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 20
is free and fast, and it ensures you will receive quicker, more personalized support from Hewlett-Packard. To register by modem, connect a phone line to Registration icon on the desktop. Follow the onscreen instructions. (See the online Reference Guide for details about using the built-in modem.) - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 21
Using Your Computer Startup Guide 21 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 22
of active connections, and start-up time. For information on caring for and protecting your computer, see "Operating Your Computer" in the online Reference Guide. To start and stop the computer Power mode Display-off mode Saves minimal power. Turns off the display and hard disk. Restarts quickly - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 23
Operating Your Computer You can also customize the way these power modes work. See the chapter titled "Traveling with Your Computer" in the online Reference Guide. Hint To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 24
over the item. Then press and hold the left button while you move the pointer to the new location, and release the button. 24 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 25
pad or pointing stick, see "Operating Your Computer" in the online Reference Guide. To use the Fn hot keys The combination of the Fn key plus Scroll Lock on and off. Increases sound volume. Decreases sound volume. External keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 26
flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet. • Adjust the height of either your work surface or chair to keep your arms in a neutral help keep your head angled slightly downward in a comfortable position. 26 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 27
computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. Startup Guide 27 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 28
- HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 29
Traveling with Your Computer Startup Guide 29 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 30
how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computer's battery the chapter titled "Traveling with Your Computer" in the online Reference Guide. To check battery status From the battery status lights Your computer has - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 31
battery in the plug-in module bay. Note If you plug in the ac adapter, you can continue to work while your battery recharges. Startup Guide 31 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 32
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Making Connections Startup Guide 33 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 34
Connections" in the online Reference Guide. See the same online manual for modem AT commands. To install hot-swap support If your computer uses Windows instructions. • Windows 95 or 98: Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen instructions. 34 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 35
down. For Windows ME, 95 or 98, you must do this if you are removing or inserting a hard disk drive in the module bay. Startup Guide 35 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 36
module in the module bay, you can connect the floppy disk drive to the parallel port. See "Using Plug-In Modules" in the online Reference Guide. 36 Startup - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 37
Configuring and Expanding Your Computer Startup Guide 37 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 38
prompts you to run BIOS Setup, and marks the conflicting settings. For a complete list of BIOS Setup menus, settings, and options, see the online Reference Guide. 38 Startup - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 39
the secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. Startup Guide 39 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 40
snap closed. 5. Replace the cover. 6. Insert the battery. To remove the RAM board, release the two latches at the sides of the board. 40 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 41
. To install the holder on a new hard disk drive or prepare a new hard disk for use, see "Replacing a Hard Disk Drive" in the online Reference Guide. Startup Guide 41 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 42
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Troubleshooting Your Computer Startup Guide 43 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 44
other sources of information for troubleshooting: • See the troubleshooting chapter in the online Reference Guide for a more complete list of troubleshooting suggestions. • Click Start, Help, and use the Windows Troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 45
Your Computer Troubleshooting Techniques Hard Disk Drive Problems If the computer's hard drive doesn't • Run the VirusScan program. See the chapter titled "Using Your Computer" in the online Reference Guide. • Test the hard disk drive with the DiagTools diagnostics. See "Testing the Hardware" on - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 46
Troubleshooting Techniques • If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility-see "Using the BIOS Setup Utility" on page 38. • Restart the computer: click Start, Shut Down, Restart. Performance Problems - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 47
Troubleshooting Techniques • Move the computer away from any nearby heat source. Unplug the ac adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly. • If available, try another battery and ac adapter. Startup Problems another battery. Startup Guide 47 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 48
Troubleshooting Your Computer Testing the Hardware Testing the Hardware The DiagTools hardware to exit without running the advanced tests, press F4 to save system and test information in the Support Ticket log file. Then press F3 to exit. 7. Optional: Run the advanced tests. Press F2 to open - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 49
Troubleshooting Your Computer Testing the Hardware 8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the (If Hpsuppt.exe is not on your hard disk, you can download it from the HP Customer Care Web site, www.hp.com/go/support.) Startup Guide 49 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 50
Troubleshooting Your Computer Recovering and Reinstalling under \hp\Drivers. • On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains the latest updates of software drivers for different operating systems. CAUTION To CD or DVD drive as the boot device. 50 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 51
Troubleshooting Your Computer Recovering and Reinstalling Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If the computer, press CTRL+ALT+DEL and follow any instructions that appear onscreen. Startup Guide 51 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 52
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Support and Service Startup Guide 53 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 54
service parts. • HP Notebook Computer Web site. Get the latest information about technical support, including e-mail and telephone support, plus information about warranty and support • HP accessories, HP upgrades, and basic operation and troubleshooting. HP will not be able to help with questions - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 55
.com/notebooks) under Support. To call the Customer Care Center, check the HP Notebook website (www.hp.com/notebooks) under Support for the most complete must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 56
service If the HP notebook product service to a country in which it is sold and supported. For example, Pavilion notebook products are currently serviced service, contact an HPauthorized reseller, or contact the HP Customer Care Center-see "To contact the HP Customer Care Center" on page 54. The support - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 57
The support provider will let you know about repair charges and processes. To prepare your computer for shipment See "To receive repair service" above or floppy disks. • Any plug-in module not involved in the problem and not requested for repair. 3. When sending your computer to Hewlett Guide 57 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 58
you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified in the locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 59
Support and Service Hewlett-Packard Limited Warranty Statement you might also have other rights that vary from country to country, state to state, or province to , RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Startup Guide 59 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 60
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Specifications and Regulatory Information Startup Guide 61 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 62
L2 cache. 1.6-V core, 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus. 14.1- or 15.0-inch active-matrix (TFT) display. Zoomed Video support for lower PC Card slot. 3D and OpenGL graphics support. Celeron models: ATI Mobility M graphics Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 63
audio with Zoomed Video support. Built-in microphone. 100 Mbps) support. - Supports wake-on-LAN, remote wake- DMI, dRMON. - MBA (Managed Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP. 15-pin VGA video-out with DDC support. (Resolution up to 1600 × 1200 5-V support). CardBus enabled. Plug- - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 64
controller: ESS Maestro-3E and ESS ES1921. CardBus controller: TI PCI 1420. Keyboard/embedded controller: National PC87570. BIOS flash: SST28SF040. Super I/O: National NS97338. 64 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 65
below) or a replacement ac adapter, contact your local Hewlett-Packard dealer or Sales and Service office. Country Canada Mexico Philippines Taiwan United States East and West Europe Egypt Saudi Arabia Hong 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367 8120-8452 8120-8373 Startup Guide 65 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 66
do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. • Handle a damaged or leaking battery pack if the ambient temperature exceeds 45 °C (113 °F). 66 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 67
are recommended: • Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see "To contact the HP Customer Care Center" on page type of optical device. CLASS 1 LED PRODUCT LEDSCHÜTZKLASSE 1 PRODUKT Startup Guide 67 - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 68
television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-00000345-4. At the first printing - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 69
in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In event of problems, you should contact your equipment supplier in the first instance. Startup - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 70
software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard-see "To contact the HP Customer Care Center" on page 54. Japan Japan Telecommunications Approval JATE approval number - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 71
by Hewlett-Packard and its authorized dealers meet the specifications listed below. Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 72
Specifications and Regulatory Information Regulatory Information 72 Startup Guide - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 73
items, 24 COM1 port, 12, 13 computer caring for, See Reference Guide changing BIOS settings, 38 reinstalling Windows, 50 resetting, 23 starting and Hibernate partition, 41 replacing, 41 troubleshooting, 45 hardware specifications, 62 Hewlett-Packard support, 44 hibernate creating partition, 51 mode - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 74
, 57 repair service, 44, 57 resetting, 23 74 Startup Guide S safety battery Support Ticket, 48 swapping modules, 35 system-off switch resetting, 23 T temperature limits, 64 testing the computer, 48 touch pad configuring, See Reference Guide location, 11 troubleshooting, 45 using, 24 troubleshooting - HP Pavilion n6490 | HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 75
pointing devices, 45 power, 46 startup, 47 turning off computer, 22 turning on, 19 U URLs, 10 USB connecting, See Reference Guide V VGA output, 12, 13 voltage requirements, 65 volume control location, 11 W warranty repair, 57 Web sites, 10 Windows documentation, 10 reinstalling, 50 setting up, 20
HP Notebook PC
Startup Guide