HP Pavilion xh545 HP Pavilion Notebook N5400 and XH500 Series PC's - Startup G - Page 52

Power and battery problems

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Solving Problems with Your Computer Troubleshooting Techniques Power and battery problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a newly charged battery. If the computer keeps beeping • The computer beeps repeatedly or displays a warning when the battery is low. Save your work, shut down the computer immediately, and insert a charged battery or plug in the AC adapter. If the battery doesn't charge • Make sure the AC adapter is plugged into the power source and that the light on the adapter is on. • If you're using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet. • Make sure the battery is fully installed and locked in place. • Turn off the computer, then make sure the battery contacts are clean and that the AC adapter cables are fully plugged in. • Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. An elevated battery temperature prevents charging. • If another battery is available, try it. • If another AC adapter is available, try it. 52 Startup Guide

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Solving Problems with Your Computer
Troubleshooting Techniques
52
Startup Guide
Power and battery problems
If the computer turns off immediately after it turns on
•
Battery power is probably extremely low. Plug in the AC adapter or insert a newly
charged battery.
If the computer keeps beeping
•
The computer beeps repeatedly or displays a warning when the battery is low. Save
your work, shut down the computer immediately, and insert a charged battery or plug
in the AC adapter.
If the battery doesn’t charge
•
Make sure the AC adapter is plugged into the power source and that the light on the
adapter is on.
•
If you're using a power strip, remove the AC adapter from the power strip and plug it
directly into a wall outlet.
•
Make sure the battery is fully installed and locked in place.
•
Turn off the computer, then make sure the battery contacts are clean and that the AC
adapter cables are fully plugged in.
•
Move the computer away from any nearby heat source. Unplug the AC adapter and
allow the battery to cool down. An elevated battery temperature prevents charging.
•
If another battery is available, try it.
•
If another AC adapter is available, try it.