8
Startup Guide
To get help from the HP notebook web site
...........................................................
42
To call HP for service and support
.........................................................................
43
Obtaining Repair Service
.............................................................................................
46
To receive warranty repair service
.........................................................................
46
To prepare your computer for shipment
.................................................................
47
Solving Problems with Your Computer
.........................................................................
49
Troubleshooting Techniques
........................................................................................
50
Display problems
....................................................................................................
50
Hard disk drive problems
.......................................................................................
50
Keyboard, touch pad, and mouse problems
............................................................
51
Performance problems
............................................................................................
51
Power and battery problems
...................................................................................
52
Startup problems
.....................................................................................................
53
Testing Hardware Operation
........................................................................................
54
Recovering and Reinstalling Software
.........................................................................
56
To recover the factory installation of your hard disk
.............................................
56
Specifications and Regulatory Information
...................................................................
59
Hardware and BIOS Specifications
..............................................................................
60
Safety Information
........................................................................................................
61
Power cords
............................................................................................................
61
Battery safety
..........................................................................................................
62
Laser safety
.............................................................................................................
63
Regulatory Information
................................................................................................
64
U.S.A
. .....................................................................................................................
64
Canada
....................................................................................................................
65
European Union
......................................................................................................
66
Japan
.......................................................................................................................
67
Russia
......................................................................................................................
67
International
............................................................................................................
67
Index
..................................................................................................................................
69