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- HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 1
Maintenance and Service Guide HP Pavilion ze2300 Notebook PC Compaq Presario M2300 Notebook PC Document Part Number: 383111-002 November 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 2
or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Pavilion ze2300 Notebook PC Compaq Presario - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 3
Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-32 2 Troubleshooting 2.1 Computer Setup 2-1 Accessing Computer Setup 2-2 Computer Setup Defaults from the Tools Menu 2-5 Selecting from the Advanced Menu 2-6 2.2 Troubleshooting Flowcharts 2-7 Maintenance and Service Guide iii - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 4
4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-6 iv Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 5
Sink 5-43 5.17 Fan 5-45 5.18 Processor 5-47 5.19 Battery Connector Board 5-49 5.20 Power Connector Board 5-52 5.21 USB/S-Video Controller Board 5-54 5.22 Bluetooth Module 5-56 5.23 System Board 5-58 Maintenance and Service Guide v - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 7
1 Product Description The HP Pavilion ze2300 Notebook PC 1 and the Compaq Presario M2300 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion ze2300 and Compaq Presario M2300 Maintenance and Service Guide 1-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 8
Product Description 1.1 Features ✎ Numerous references are made throughout this Maintenance and Service Guide to "full-featured" and "defeatured" computer models. A model is considered and Celeron M processors. Defeatured models feature only Celeron M processors. 1-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 9
■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN device ■ Support for one Type II PC Card slot, with support for both 32- cell Li-Ion battery pack ■ Stereo speakers with volume up and down buttons ■ Support for the following optical drives: ❏ 8X DVD-ROM drive ❏ 24X DVD/CD-RW - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 10
❏ 6-in-1 Memory Reader (select models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: (refer to Section 5.14, "RTC Battery," for more information). 1-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 11
management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 12
Product Description 1.4 External Components The external components on the front of the HP Pavilion ze2300 computer are shown below and described in Table 1-1. Front Components, HP Pavilion ze2300 1-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 13
Front Components HP Pavilion ze2300 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth® module device such as a television or VCR. Maintenance and Service Guide 1-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 14
Product Description The external components on the front of the Compaq Presario M2300 computer are shown below and described in Table 1-2. Front Components, Compaq Presario M2300 1-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 15
Components Compaq Presario M2300 Component Function Speakers (2) Produce stereo sound. Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth module video device such as a television or VCR. Maintenance and Service Guide 1-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 16
Product Description The external components on the right side of the HP Pavilion ze2300 computer are shown below and described in Table 1-3. Right-Side Components, HP Pavilion ze2300 1-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 17
Side Components HP Pavilion ze2300 Component Function USB ports (1 or 2 depending on the computer model) Connect an optional USB device. 6-in-1 Digital Media Slot (select models only) Supports an optional prevent a product from being mishandled or stolen. Maintenance and Service Guide 1-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 18
Product Description The external components on the right side of the Compaq Presario M2300 computer are shown below and described in Table 1-4. Right-Side Components, Compaq Presario M2300 1-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 19
1-4 Right-Side Components Compaq Presario M2300 Component Function USB ports (1 or 2 depending on the computer model) Connect optional USB devices. 6-in-1 Memory Reader Supports an optional digital memory prevent a product from being mishandled or stolen. Maintenance and Service Guide 1-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 20
Product Description The external components on the left side of the HP Pavilion ze2300 computer are shown below and described in Table 1-5. Left-Side Components, HP Pavilion ze2300 1-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 21
Product Description Table 1-5 Left-Side Components HP Pavilion ze2300 Item Component Function 1 Power connector 11 jack Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 8 PC - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 22
Product Description The external components on the left side of the Compaq Presario M2300 computer are shown below and described in Table 1-6. Left-Side Components, Compaq Presario M2300 1-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 23
Product Description Table 1-6 Left-Side Components Compaq Presario M2300 Item Component Function 1 Power connector jack Connects the modem cable. 6 USB port Connects an optional USB device. 7 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 8 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 24
below and described in Table 1-7. Rear Panel Components, HP Pavilion ze2300 Item 1 2 Table 1-7 Rear Panel Components HP Pavilion ze2300 Component Function Battery bay Holds a battery pack , such as pillows, thick rugs, or clothing, to block airflow. 1-18 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 25
the Compaq Presario M2300 computer are shown below an described in Table 1-8. Rear Panel Components, Compaq Presario M2300 Item 1 2 Table 1-8 Rear Panel Components Compaq Presario M2300 surface, such as pillows, thick rugs, or clothing, to block airflow. Maintenance and Service Guide 1-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 26
Product Description The computer keyboard components on the HP Pavilion ze2300 computer are shown below and described in Table 1-9. Keyboard Components, HP Pavilion ze2300 1-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 27
Product Description Item 1 2 3 4 5 6 7 8 Table 1-9 Keyboard Components HP Pavilion ze2300 Component Function Function keys (12) Perform system and application tasks. When combined with turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide 1-21 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 28
Product Description The computer keyboard components on the Compaq Presario M2300 computer are shown below and described in Table 1-10. Keyboard Components, Compaq Presario M2300 1-22 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 29
Product Description Item 1 2 3 4 5 6 7 8 Table 1-10 Keyboard Components Compaq Presario M2300 Component Function Function keys (12) Perform system and application tasks. When combined with on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide 1-23 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 30
shown below and described in Table 1-11. Top Components, HP Pavilion ze2300 Item 1 2 3 4 Table 1-11 Top Components HP Pavilion ze2300 Component Function Left and right TouchPad buttons Function like If the computer is closed while on, initiates standby. 1-24 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 31
Product Description Item 5 6 7 8 9 10 11 12 Table 1-11 Top Components HP Pavilion ze2300 (Continued) Component Function Power button When the computer is ■ Off, press card is being accessed. TouchPad vertical scrolling region Scrolls upward or downward. Maintenance and Service Guide 1-25 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 32
below and described in Table 1-12. Top Components, Compaq Presario M2300 Item 1 2 3 4 Table 1-12 Top Components Compaq Presario M2300 Component Function Left and right TouchPad buttons Function like the computer is closed while on, initiates standby. 1-26 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 33
1-12 Top Components Compaq Presario M2300 (Continued) Component Function Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth module (select models upward or downward and left or right. Maintenance and Service Guide 1-27 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 34
HP Pavilion ze2300 are shown below and described in Table 1-13. Bottom Components, HP Pavilion ze2300 Item 1 2 3 Table 1-13 Bottom Components HP slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. 1-28 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 35
5 6 7 8 Table 1-13 Bottom Components HP Pavilion ze2300 (Continued) Component Function Exhaust vents (4) as pillows, thick rugs or clothing, to block airflow. Optical drive Supports an optical disc. Label area Contains the computer serial number and . Maintenance and Service Guide 1-29 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 36
3 Table 1-14 Bottom Components Compaq Presario M2300 Component Function Battery bay Holds a battery pack. Battery pack release latch Releases a battery pack from the battery bay. Memory module compartment Contains two memory module slots that support replaceable memory modules. The number - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 37
5 6 7 8 Table 1-14 Bottom Components Compaq Presario M2300 (Continued) Component Function Exhaust vents (4) Provide pillows, thick rugs, or clothing, to block airflow. Optical drive Supports an optical disc. Label area Contains the computer serial number and and Service Guide 1-31 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 38
, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the computer. 1-32 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 39
Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections. - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 40
Troubleshooting Accessing Computer Setup The information the arrow keys to select File > Save changes and exit, and then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and go into Select the Restore Defaults check box. 2-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 41
Troubleshooting 4. To confirm the restoration, press f10. 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, you save are to into effect when the computer restarts. Maintenance and Service Guide 2-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 42
Troubleshooting Selecting from the Security Menu Select Administrator password Power-on password Password options DriveLock passwords Smart Card Security Embedded Security Device security System IDs Table 2-2 Security Menu To Do This Enter, change, or delete an HP 2-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 43
Selecting from the Tools Menu Troubleshooting Select HDD Self Test options Battery Information Memory Check Table 2-3 Tools Menu To Do This Run a self-test on memory modules in the computer. ■ View information about memory modules installed in the computer. Maintenance and Service Guide 2-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 44
Troubleshooting Selecting from the Advanced Menu Select at startup, select Disable.) ■ Enable/Disable USB legacy support for a USB keyboard, mouse, and hub. When USB legacy support is enabled ❐ A USB keyboard, mouse, and hub runs in Battery Optimized mode.) 2-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 45
Flowcharts Overview Flowchart Description 2.1 "Flowchart 2.1-Initial Troubleshooting" 2.2 "Flowchart 2.2-No Power, Part 1" 2.3 "Flowchart 2.3-No Power, Part 2" 2.4 "Flowchart 2.4-No Power, Part Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 46
Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14-No OS Loading, Optical Drive" 2.15 " 19 "Flowchart 2.19-Nonfunctioning Pointing Device" 2.20 "Flowchart 2.20-No Network/Modem Connection" 2-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 47
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to "Flowchart 2.2-No Power, Part 1." N Beeps, LEDs, or error messages? Y N Is there 2.19-Nonfunctioning Pointing Device." Go to "Flowchart 2.20-No Network/Modem Connection." Maintenance and Service Guide 2-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 48
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N Power up on battery power? Y the lid switch or the main power switch. Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." 2-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 49
Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Visually check for debris in battery socket and on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide 2-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 50
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Plug directly into AC outlet. Y Power LED on? N adapter? Internal Go to "Flowchart 2.5-No Power, Part 4." Replace external AC adapter. N Power on? Y Done Done 2-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 51
Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Troubleshooting Open computer. Y Loose or damaged parts? N Reseat loose components and boards and * *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 52
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or docking device? Go to "Flowchart 2.7-No Video, Part System board N Video OK? Y Try another display. N Internal and external video OK? Y Replace system board. Done Done 2-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 53
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove computer from dock- ing external Done video OK? N Adjust external monitor display. Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." Maintenance and Service Guide 2-15 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 54
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device operating? N Done Test replacement docking device with new computer. Remove computer, replace docking device. 2-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 55
, go to "Flowchart 2.14-No OS Loading, Optical Drive." No OS loading from network, go to "Flowchart 2.20-No Network/Modem Connection." *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-17 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 56
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-18 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 57
Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Reseat booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 58
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 59
Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. ? Done Section 1.2, "Resetting the N Computer," for instructions. Change boot priority using the setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-21 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 60
Troubleshooting Flowchart 2.14-No OS Loading, Optical Drive No OS loading from CD-ROM or DVD- the computer. Booting order correct? N Refer to Section 1.2, "Resetting the Computer," for instructions. Go to "Flowchart 2.17-Nonfunctioning Device." Correct boot order using the setup utility. 2-22 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 61
Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Y Turn up audio internally or Audio? Done externally. N Y Computer audio board. 5. Replace backplane board. 6. Replace I/O board. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-23 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 62
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers : ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 63
Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and to "Flowchart 2.9-No Operating System (OS) Loading." N Device boots properly? Y Done Replace diskette drive. Done Maintenance and Service Guide 2-25 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 64
Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating prop- erly. Connect computer to good external key- board. N properly? Y Replace internal keyboard or cable. Y Keyboard Done operating Done properly? N Replace system board. 2-26 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 65
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing internal pointing device or cable. Y Pointing device Done operating Done properly? N Replace system board. Maintenance and Service Guide 2-27 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 66
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connec- tion. N Network or modem jack active? Y Replace jack or have jack acti- vated. Y Digital line? N Connect to nondigital line. N Y Network NIC/modem configured Reload drivers Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 67
ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 68
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components, HP Pavilion ze2300 3-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 69
with wireless capability For use on Compaq Presario M2300 models without wireless capability 382407-001 382409-001 LED boards (include cable, not illustrated) For use on HP Pavilion ze2300 models 382415-001 For use on Compaq Presario M2300 models 382907-001 Maintenance and Service Guide 3-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 70
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 71
Components (Continued) Item 4 Description Keyboards For use on HP Pavilion ze2300 models in: Belgium Brazil Denmark Europe and People's Republic of China, and the United States For use on Compaq Presario M2300 models in: Europe and The Netherlands Korea Latin America 367777 Service Guide 3-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 72
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2300 3-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 73
TouchPad) For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Speaker assemblies For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Bluetooth modules 8 USB/S-Video -001 382416-001 382414-001 382411-001 395436-001 Maintenance and Service Guide 3-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 74
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 75
Battery connector board System board (includes disk cell RTC battery) Base enclosures For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models Hard drives (include frame and connector) 5400-rpm, 40 GB 4200-rpm, 381398-001 381397-001 381396-001 Maintenance and Service Guide 3-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 76
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2300 3-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 77
18 Description Spare Part Number Miscellaneous Plastics Kit For use on HP Pavilion ze2300 models 382400-001 For use on Compaq Presario M2300 models 382401-001 Includes: Hard drive cover (includes two use in the rest of the world 390622-001 390622-002 Maintenance and Service Guide 3-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 78
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2300 3-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 79
drives (include bezel) For use on HP Pavilion ze2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on Compaq Presario M2300 models: 8X DVD-ROM drive -001 398832-001 and 367759-001 396602-001 and 398065-001 Maintenance and Service Guide 3-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 80
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit 3-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 81
use on Compaq Presario M2300 models Includes: Memory module compartment cover Mini PCI compartment cover Hard drive cover PC Card slot space saver and computer feet Includes: PC Card slot space saver Computer feet (4) Spare Part Number 382400-001 382401-001 408482-001 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 82
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 83
40 GB Optical drives For use on HP Pavilion ze2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on Compaq Presario M2300 models: 8X DVD-ROM drive 001 390141-001 381400-001 381402-001 390142-001 364727-001 Maintenance and Service Guide 3-17 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 84
control 371694-001 Logo Kits For use on HP Pavilion ze2300 models 382404-001 For use on Compaq Presario M2300 models 382405-001 Notebook entertainment cable 2 375759-001 USB travel mouse 309674-001 Wired headset with volume control 371693-001 65-watt AC adapter 371790-001 and 403551 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 85
Number 373979-011 373979-021 373979-201 373979-001 373979-081 373979-031 373979-BB1 373979-061 373979-AD1 373979-AA1 373979-111 Maintenance and Service Guide 3-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 86
for use on Compaq Presario M2300 models in Taiwan Keyboard for use on Compaq Presario M2300 models in Korea Wired headset with volume control HP remote control 65-watt AC adapter Mini PCI communications module, 802.11b/g Intel (for use in most of the world) 3-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 87
Power cord for use in People's Republic of China Power cord for use in Korea Power cord for use in Israel Notebook Entertainment Cable 2 Broadcomm Bluetooth module Audio Y cable 2 Processor, Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB (includes thermal pad) Maintenance and - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 88
(includes wireless antenna transceivers and cables) Display assembly, 15.0-inch, XGA TFT, for use on Compaq Presario M2300 models (includes wireless antenna transceivers and cables) Keyboard for use on HP Pavilion ze2300 models in Asia Pacific, Australia, Canada, Hong Kong, the People's Republic of - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 89
use on HP Pavilion ze2300 models (includes bezel) 24X DVD/CD-RW Combo Drive for use on Compaq Presario M2300 models (includes bezel) Miscellaneous Plastics Kit for use on HP Pavilion ze2300 models Miscellaneous Plastics Kit for use on Compaq Presario M2300 models Maintenance and Service Guide 3-23 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 90
board for use on Compaq Presario M2300 models (includes cable) Speaker assembly for use on Compaq Presario M2300 models Display hinge brackets for use on Compaq Presario M2300 models Processor, Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB (includes thermal pad) 3-24 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 91
(includes wireless antenna transceivers and cables) Top cover for use with HP Pavilion ze2300 models Top cover for use with Compaq Presario M2300 models Base enclosure for use with HP Pavilion ze2300 models Base enclosure for use with Compaq Presario M2300 models Maintenance and Service Guide 3-25 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 92
battery pack Broadcomm Bluetooth module 65-watt, PFC AC adapter SD Card 128-MB memory module SD Card 256-MB memory module HP backpack Processor, Intel Pentium M 735A (1.70-GHz) with 400-MHz FSB (includes thermal pad) PC Card slot space saver and computer feet 3-26 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 93
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal kit-includes connector removal tool, loopback plugs, and case utility tool Maintenance and Service Guide 4-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 94
parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations flex cables with extreme care; these cables tear easily. 4-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 95
mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE: Handle With Care." Maintenance and Service Guide 4-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 96
work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 97
ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 98
a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When using fixtures must directly contact dissipative strips must be worn in contact with the skin. 4-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 99
with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 100
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 101
This chapter provides removal and replacement procedures. There are 66 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 102
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 103
install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care. Keyboard Cover 2 LED Board 2 Keyboard 4 Maintenance and Service Guide 5-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 104
Board USB/S-Video Controller Board Bluetooth Module System Board # of Screws Removed HP Pavilion ze2300 = 4 Compaq Presario M2300 = 6 HP Pavilion ze2300 = 23 Compaq Presario M2300 = 25 0 0 3 2 1 loosened 2 2 1 2 HP Pavilion ze2300 = 2 Compaq Presario M2300 = 4 5-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 105
-001 and 398065-001 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. Maintenance and Service Guide 5-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 106
-rpm, 40 GB 4200-rpm, 80 GB 4200-rpm, 60 GB 4200-rpm, 40 GB 394453-001 381398-001 381397-001 381396-001 5-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 107
. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 108
Removal and Replacement Procedures 5. Grasp the mylar tab 1 and lift the hard drive until it disconnects from the computer. 6. Remove the hard drive 2 from the hard drive bay. Removing the Hard Drive 5-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 109
3 toward you and remove it. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 110
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are available using spare part number 408482-001. The feet attach to the base enclosure as illustrated below. Replacing the Computer Feet 5-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 111
Combo Drive For use on Compaq Presario M2300 models: 8X DVD-ROM drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive 381399-001 381401-001 390141-001 381400-001 381402-001 390142-001 1. Prepare the computer for disassembly (Section 5.3). Maintenance and Service Guide 5-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 112
optical drive 3 to the right. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install an optical drive. 5-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 113
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information 512-MB 256-MB 128-MB 381395-001 381394-001 and 403573-001 403572-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 114
. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Memory Module Compartment Cover 5-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 115
a security notch 3 to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide 5-15 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 116
-002 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory module compartment cover (Section 5.7). 3. Position the computer with the front toward you. 5-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 117
cover. ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2300 models) and 382401-001 (for use on Compaq Presario M2300 models). Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-17 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 118
incorrect installation into the Mini PCI socket. Removing a Mini PCI Communications Module Reverse the above procedure to install a Mini PCI communications module. 5-18 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 119
on Compaq Presario M2300 models without wireless capability (includes wireless button and light) 395143-001 395145-001 382407-001 382409-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer upside down with the rear panel toward you. Maintenance and Service Guide 5-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 120
Removal and Replacement Procedures 3. Remove the two PM2.0×8.0 screws that secure the keyboard cover to the computer. Removing the Keyboard Cover Screws 5-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 121
keyboard cover disengages from the computer. 7. Remove the keyboard cover. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover. Maintenance and Service Guide 5-21 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 122
5.10 LED Board LED Board Spare Part Number Information For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 382415-001 382907-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9). 5-22 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 123
the LED board to the computer. 5. Remove the LED board 3. Removing the LED Board Reverse the above procedure to install the LED board. Maintenance and Service Guide 5-23 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 124
Spare Part Number Information For use on HP Pavilion ze2300 models in: Belgium Brazil Denmark b71 381068-111 381068-ab1 381068-031 381068-001 For use on Compaq Presario M2300 models in: Europe and The Netherlands Korea Latin America 367777-331 (Section 5.9). 5-24 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 125
Removal and Replacement Procedures 3. Remove the four PM2.0×3.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5-25 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 126
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. Releasing the Keyboard 5-26 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 127
disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-27 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 128
Compaq Presario M2300 models 15.0-inch, XGA TFT, for use on Compaq Presario M2300 models Display hinge brackets (not illustrated) For use on HP Pavilion ze2300 models For use on Compaq Presario 5.8) c. Keyboard cover (Section 5.9) d. Keyboard (Section 5.11) 5-28 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 129
from the Mini PCI communications module 1. 4. Remove the cables from the clip 2 in the base enclosure. Disconnecting and Removing the Wireless Antenna Cables Maintenance and Service Guide 5-29 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 130
display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display Cables 5-30 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 131
on removing the display assembly on Compaq Presario M2300 models. 9. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the computer. 10. Remove the display assembly 2. Removing the Display Assembly Screws, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-31 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 132
M2300 models. 11. Remove the six PM2.0×7.0 screws 1 that secure the display assembly to the computer. 12. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario M2300 Models Only Reverse the above procedure to install the display assembly. 5-32 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 133
Base Enclosure Spare Part Number Information For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 395141-001 395142-001 1. Prepare the h. Display assembly (Section 5.12) 2. Position the computer with the front panel toward you. Maintenance and Service Guide 5-33 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 134
removing the base enclosure screws on Compaq Presario M2300 models. 3. Remove the three PM2.0×8.0 screws 1 and the two PM2.0×4.0 screws 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, HP Pavilion ze2300 Models Only 5-34 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 135
PM2.0×8.0 screws that secure the base enclosure the computer 3 Six PM2.0×4.0 screws that secure the base enclosure the computer Removing the Base Enclosure Screws, Part 2, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-35 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 136
✎ Steps 6 through 8 apply only to Compaq Presario M2300 models. 6. Remove the six PM2.0×8.0 screws 1 and the PM2.0×4.0 screw 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 1, Compaq Presario M2300 Models Only 5-36 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 137
you. 8. Remove the three PM2.0×4.0 screws 1 and the fifteen PM2.0×8.0 screws 2 that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2, Compaq Presario M2300 Models Only Maintenance and Service Guide 5-37 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 138
and Compaq Presario M2300 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the computer. 10. Slide the base enclosure 2 back and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. 5-38 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 139
5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-39 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 140
Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Make sure the battery is installed with the "+" side facing up. 5-40 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 141
Speaker Assembly Spare Part Number Information For use on HP Pavilion ze2300 models For use on Compaq Presario M2300 models 382410-001 383189-001 1. Prepare the 10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-41 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 142
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. 5-42 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 143
5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) Maintenance and Service Guide 5-43 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 144
sink to the top cover. 4. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink. 5-44 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 145
assembly (Section 5.12) i. Base enclosure (Section 5.13) j. Heat sink (Section 5.16) 2. Turn the heat sink upside down with the front panel toward you. Maintenance and Service Guide 5-45 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 146
Removal and Replacement Procedures 3. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan. 5-46 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 147
(Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) j. Heat sink (Section 5.16) Maintenance and Service Guide 5-47 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 148
be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor. 5-48 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 149
(Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 2. Turn the top cover top-side up with the front panel toward you. Maintenance and Service Guide 5-49 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 150
Removal and Replacement Procedures 3. Remove the PM2.0×4.0 screw that secures the battery connector board to the top cover. Removing the Battery Connector Board Screw 5-50 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 151
system board. 7. Remove the battery connector board 3. Removing the Battery Connector Board Reverse the above procedure to install the the battery connector board. Maintenance and Service Guide 5-51 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 152
PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-52 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 153
the system board. 4. Remove the power connector board 3. Removing the Power Connector Board Reverse the above procedure to install the power connector board. Maintenance and Service Guide 5-53 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 154
PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. LED board (Section 5.10) g. Keyboard (Section 5.11) h. Display assembly (Section 5.12) i. Base enclosure (Section 5.13) 5-54 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 155
. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board. Maintenance and Service Guide 5-55 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 156
Module ✎ This section applies only to full-featured models. Bluetooth Module Spare Part Number Information Bluetooth module 376651-001 and 399777-001 1. Prepare the computer for disassembly ( controller board upside down with the USB port away from you. 5-56 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 157
the Bluetooth module to the USB/S-Video controller board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-Video controller board. 5. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 158
replacement system board: ■ Memory modules (Section 5.7) ■ Mini PCI communications module (Section 5.8) ■ RTC battery (Section 5.14) ■ Heat sink (Section 5.16) ■ Processor (Section 5.18) 5-58 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 159
connector board (Section 5.20) k. USB/S-Video controller board (Section 5.21) 2. Turn the top cover top-side up, with the front panel toward you. Maintenance and Service Guide 5-59 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 160
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5-60 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 161
. See step 6 in this section for information on removing the system board screws on Compaq Presario M2300 models. 5. Remove the two PM2.0×4.0 screws that secure the system board to the top cover. Removing the System Board Screws, HP Pavilion ze2300 Models Only Maintenance and Service Guide 5-61 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 162
Removal and Replacement Procedures ✎ Step 6 applies only to Compaq Presario M2300 models. 6. Remove the four PM2.0×4.0 screws that secure the system board to the top cover. ola Removing the System Board Screws, Compaq Presario M2300 Models Only 5-62 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 163
the top cover 4 until the audio connectors 5 and LED section 6 of the system board disengage from the top cover. Releasing the System Board Maintenance and Service Guide 5-63 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 164
Removal and Replacement Procedures 10. Slide the system board to the left at an angle and remove it. Removing the System Board Reverse the above procedure to install the system board. 5-64 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 165
Width 23.06 cm 9.08 in Depth 33.40 cm 13.15 in Weight (varies by configuration) HP Pavilion ze2300 Compaq Presario M2300 2.44 kg 2.39 kg 5.38 lb 5.26 lb Stand-alone power requirements Operating voltage Operating current 18.5V dc @ 3.5 A - 65 W 3.5 A Maintenance and Service Guide 6-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 166
, 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 167
9.0 in 11.8 in 15.0 in 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Edge lit 80 × 25 5.5 W +/-35° horizontal, +15/-35° vertical typical Maintenance and Service Guide 6-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 168
Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual capacity is less. †Actual drive specifications may differ slightly. 6-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 169
kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C 0.79 in 3.70 in 5.28 in 0.75 lb 41°F to 113°F 32°F to 140°F Maintenance and Service Guide 6-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 170
hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Write: CD-R and CD-RW 6-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 171
rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds Maintenance and Service Guide 6-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 172
-RW Photo CD (single and multisession) CD-Bridge Write: CD-R and CD-RW 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 6-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 173
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6 seconds Maintenance and Service Guide 6-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 174
-R CD-RW Photo CD (single and multisession) CD-Bridge 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 6-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 175
KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s Startup time < 10 seconds Stop time < 3 seconds Maintenance and Service Guide 6-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 176
Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Table 6-8 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned 6-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 177
/Wireless 2300BG TI OHCI 1394 host controller TI PCI1410 CardBus controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide 6-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 178
fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 179
Direct memory access controller System board resources Programmable interrupt controller System board resources Direct memory access controller Numeric data processor Secondary IDE Channel Maintenance and Service Guide 6-15 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 180
System board resources System board resources ISAPNP Read Data Port System board resources System board resources System board resources System board resources 6-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 181
-0x0000FFFF PCI standard PCI-to-PCI bridge 0x0000FD00-0x0000FDFF Texas Instruments PCIxx21/x515 Cardbus Controller 0x0000FE00-0x0000FEFF Texas Instruments PCIxx21/x515 Cardbus Controller Maintenance and Service Guide 6-17 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 182
OpenHCD USB Host Controller Standard Enhanced PCI to USB Host Controller ATI SMBus System board System board System board resources System board 6-18 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 183
Instruments PCIxx21 Integrated FlashMedia Controller SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller Maintenance and Service Guide 6-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 184
-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI bus PCI bus Texas Instruments PCIxx21/x515 Cardbus Controller System board PCI bus 6-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 185
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground Maintenance and Service Guide A-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 186
Connector Pin Assignments Table A-2 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused A-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 187
Connector Pin Assignments Table A-3 S-Video-Out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground Pin Signal 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Maintenance and Service Guide A-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 188
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock A-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 189
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide A-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 190
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Table A-7 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground A-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 191
equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used. Maintenance and Service Guide B-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 192
of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. B-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 193
or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 194
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. B-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 195
used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pavilion ze2300 models) and 382403-001 (for use on Compaq Presario M2300 models). Maintenance and Service Guide C-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 196
the Mini PCI compartment cover to the computer (screw is captured on the cover by C clips; documented in Section 5.8) Phillips PM2.0×5.0 Screw Locations C-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 197
Screw Listing Table C-2 Phillips PM2.5×4.0 Screw Head mm Color Qty. Length Thread Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide C-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 198
Screw Listing Table C-3 Phillips PM2.0×7.0 Screw Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.6) Phillips PM2.0×7.0 Screw Location C-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 199
PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion ze2300 computer (documented in Section 5.12) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide C-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 200
PM2.0×7.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the display assembly on the Compaq Presario M2300 computer (documented in Section 5.12) Phillips PM2.0×7.0 Screw Locations C-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 201
Screw Listing Table C-4 Phillips PM2.0×8.0 Screw Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard cover to the computer (documented in Section 5.9) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 202
) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure to the computer on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations C-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 203
) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 7 screws that secure the base enclosure to the computer on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 204
PM2.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations C-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 205
.0×8.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide C-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 206
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10) Phillips PM2.0×4.0 Screw Locations C-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 207
C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 2 screws that secure the base enclosure to the HP Pavilion ze2300 (documented in Section 5.13) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 208
Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 6 screws that secure the base enclosure to the HP Pavilion ze2300 (documented in Section 5.13) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations C-14 Maintenance and - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 209
.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base enclosure to the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C-15 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 210
PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the Compaq Presario M2300 (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations C-16 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 211
in Section 5.20) 4 One screw that secures the USB/S-Video controller board to the computer (documented in Section 5.21) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-17 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 212
Screw Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan to the heat sink (documented in Section 5.17) Phillips PM2.0×4.0 Screw Locations C-18 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 213
Where used: One screw that secures the battery connector board to computer (documented in Section 5.19) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Location Maintenance and Service Guide C-19 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 214
Listing Table C-5 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Silver 30 4.0 mm 2.0 mm Where used: 2 screws that secure the system board on the HP Pavilion ze2300 (documented in Section 5.23) Head Width 4.0 mm Phillips PM2.0×4.0 Screw Locations C-20 Maintenance and - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 215
PM2.0×4.0 Screw (Continued) Head mm Color Qty. Length Thread Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the Compaq Presario M2300 (documented in Section 5.23) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide C-21 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 216
Screw Listing Table C-6 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Black 4 3.0 mm 2.0 mm Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Head Width 4.0 mm Phillips PM2.0×3.0 Screw Locations C-22 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 217
PM2.0×16.0 Screw Head mm Color Qty. Length Thread Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclosure on the HP Pavilion ze2300 (documented in Section 5.13) Phillips PM2.0×16.0 Screw Locations Maintenance and Service Guide C-23 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 218
Screw Listing Table C-8 Phillips PM1.5×3.5 Screw Head mm Color Qty. Length Thread Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth module to the computer (documented in Section 5.22) Phillips PM1.5×3.5 Screw Locations C-24 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 219
the backlight. Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of Industries Alliance (EIA) at http://www.eiae.org. Maintenance and Service Guide D-1 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 220
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 221
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D-3 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 222
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 223
Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D-5 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 224
Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D-6 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 225
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D-7 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 226
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D-8 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 227
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D-9 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 228
Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D-10 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 229
Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D-11 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 230
avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D-12 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 231
3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Releasing the LCD Panel Maintenance and Service Guide D-13 - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 232
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D-14 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 233
spare part number 3-18, 3-20, 3-26 arrow keys 1-21, 1-23 audio troubleshooting 2-23 audio Y cable 2, spare part number 3-18, 3-21 audio-in jack 1-28, 1-30 Bluetooth module removal 5-56 spare part numbers 3-7, 3-21, 3-26, 5-56 bottom components 1-28, 1-30 C cables, service considerations 4-2 caps lock - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 234
problems 2-22 precautions 4-3 removal 5-11 spare part number 3-13, 3-17, 3-23, 5-11 specifications 6-8 DVD±RW/R and CD-RW Dual Layer Combo Drive OS loading problems 2-22 precautions 4-3 removal 5-11 spare part number 3-13, 3-17, 3-25, 5-11 specifications 6-6 Index-2 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 235
problems 2-18 precautions 4-3 removal 5-6 spare part numbers 3-9, 3-17, 3-23, 3-25, 5-6 specifications 6-4 hard drive bay 1-29, 1-31 hard drive cover illustrated 3-14 removal 5-7 headphone jack location 1-7, 1-9 pin assignments A-6 headset, spare part number 3-18, 3-20 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 236
6-13 K keyboard removal 5-24 spare part numbers 3-5, 3-20, 3-22, 3-23, 3-26, 5-24 troubleshooting 2-26 keyboard components 1-20, 1-22 keyboard cover removal 5-19 spare part numbers 3-3, 3-24, 5-19 keypad 3-15, 3-23 spare part numbers 3-11, 3-15, 3-23 Index-4 Maintenance and Service Guide - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 237
troubleshooting 2-28 nonfunctioning device, troubleshooting 2-16, 2-25 notebook entertainment cable 2, spare part number 3-18, 3-21 num lock key 1-21, 1-23 num lock light 1-25, 1-27 O optical drive location 1-11, 1-13, 1-29, 1-31 OS loading problems , troubleshooting 2- troubleshooting - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 238
, 3-26 security cable slot 1-11, 1-13 serial number 3-1, 5-2 service considerations 4-2 speaker assembly removal 5-41 spare part numbers 3-7, 3-24, TouchPad vertical scroll region 1-25, 1-27 transporting precautions 4-5 troubleshooting audio 2-23 Computer Setup 2-2 docking device 2-16 flowcharts - HP Pavilion ze2500 | HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Noteb - Page 239
3-20 USB travel mouse, spare part number 3-18, 3-20 USB/S-Video controller board removal 5-54 spare part numbers 3-7, 3-24, 5-54 V video troubleshooting 2-14 volume button 1-25, 1-27 W Windows applications key 1-21, 1-23 Windows logo key 1-21, 1-23 wireless button 1-25 wireless light 1-7, 1-9, 1-27
Maintenance and Service
Guide
HP Pavilion ze2300 Notebook PC
Compaq Presario M2300 Notebook PC
Document Part Number: 383111-002
November 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.