HP Photosmart 3100 User Guide - Page 113
View the Readme file, Setup troubleshooting - cd
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Chapter 12 View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems. ● In Windows, you can access the Readme file from Windows taskbar by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart All-in-One 3100 series, and then clicking Readme. ● In Mac OS X, you can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware, software, and fax setup. Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. My HP All-in-One does not turn on Solution Make sure the power cord is firmly connected, and wait a few seconds for the HP All-in-One to turn on. If this is the first time you have turned on the HP All-in-One, it can take up to a minute to turn on. Also, if the HP All-inOne is plugged in to a power strip, make sure the power strip is turned on. Troubleshooting 1 Power connection 2 Grounded power outlet I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution You must first install the software that came with your HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to your HP All-inOne with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer. 110 HP Photosmart 3100 All-in-One series