HP Photosmart 612 HP Photosmart 612 Digital Camera - User Guide - Page 63
Flash On, Flash Off
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Problem My image is too dark. My image is too bright. When I connect the camera to my computer, the software says it can't find the camera. Possible cause There was not enough light. The flash was on, but the subject was too far away. A light shone behind the subject. Your finger blocked the flash. The flash provided too much light. A natural or artificial source other than the flash provided too much light. You were too close to the subject to use the flash. The camera is turned off. The USB cable is not connected correctly. The camera is connected to the computer through a USB hub and your USB hub is not compatible with the camera. The camera needs to be reset. Solution Wait for natural lighting conditions to improve, add indirect lighting, or use the flash to illuminate your subject. The flash can only illuminate objects that are within 2.5 m (~8 feet) of the camera. Make sure your subject is within range of the flash when you take the picture. Use FLASH ON to brighten the subject when there is a back light. Be sure to move your fingers away from the flash when you are ready to take a picture. Change the flash setting to AUTO or OFF. Try taking the picture from a different angle. Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day. If there is light behind your subject, use the FLASH ON setting. Move back from the subject or set the flash to FLASH OFF and take the picture again. Turn on the camera. Make sure that the USB cable is firmly connected at both ends. Connect the camera directly to a USB port on the computer. Turn the camera off and then on again. Troubleshooting 55