HP Photosmart 612 HP Photosmart 612 Digital Camera - User Guide - Page 64

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Problem The computer does not recognize the camera and the automatic image unload does not start. The Arcsoft/ Photo Impressions application does not run when doubleclicked on your Macintosh computer Possible cause The camera is not configured correctly for the type of computer you have. Your Macintosh computer has an older version of OS 8.6, which does not support USB mass storage. Virtual memory not set to at least 96 MB. Solution Open the Setup menu and check the PC Connect Mode setting: • If you are using a Windows computer, make sure PC Connect Mode is set to Digital Camera. • If you are using a Macintosh computer, make sure PC Connect Mode is set to Disk Drive. Go to the Support section of www.apple.com and download the USB Mass Storage Support (version 1.3.5) update. Activate Virtual memory in the Memory Control Panel and set to at least 96 MB. Error messages If an error message appears on the image display, try one of the following solutions. Error message BAD CF CARD! BATTERIES ARE TOO LOW FOR LIVE VIEW Possible cause The CF memory card is damaged. Power in the batteries is insufficient for you to preview your pictures. However, you can take pictures or review your images. Solution Reformat the CF memory card or replace the card. Press the button to turn the image display off and use the viewfinder to frame your pictures. 56 HP photosmart 612 User Guide

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HP photosmart 612 User Guide
56
Error messages
If an error message appears on the image display, try one of the
following solutions.
The computer
does not
recognize the
camera and
the automatic
image unload
does not
start.
The camera is not
configured correctly
for the type of
computer you have.
Open the
Setup
menu and check the
PC Connect Mode
setting:
•
If you are using a Windows
computer, make sure
PC Connect
Mode
is set to
Digital Camera.
•
If you are using a Macintosh
computer, make sure
PC Connect
Mode
is set to
Disk Drive
.
Your Macintosh
computer has an
older version of OS
8.6, which does not
support USB mass
storage.
Go to the Support section of
www.apple.com and download the
USB
Mass Storage Support (version 1.3.5)
update.
The Arcsoft/
Photo
Impressions
application
does not run
when double-
clicked on
your
Macintosh
computer
Virtual memory not
set to at least 96
MB.
Activate Virtual memory in the Memory
Control Panel and set to at least 96 MB.
Error
message
Possible cause
Solution
BAD CF CARD!
The CF memory card is
damaged.
Reformat the CF memory
card or replace the card.
BATTERIES ARE
TOO LOW FOR
LIVE VIEW
Power in the batteries is
insufficient for you to
preview your pictures.
However, you can take
pictures or review your
images.
Press the
button to turn
the image display off and use
the viewfinder to frame your
pictures.
Problem
Possible cause
Solution