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HP Photosmart A630 User Guide - Page 71

Printing and hardware issues, The printer is plugged in, but it will not turn on.

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I want to attach the printer to my computer to transfer photos only, but the software installation program keeps appearing Solution: To transfer photos from the printer to your computer without installing software, disable Software Install Mode on the printer and then connect the printer to your computer with a USB cable. To disable Software Install Mode 1. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16. 2. Touch Preferences. 3. Touch Software Install Mode. 4. Make sure Off is checked. 5. Turn the printer off, wait 10 seconds, and then turn the printer back on. 6. Check to see if the printer appears in Printers and Faxes. Printing and hardware issues This section contains the following topics: • The printer is plugged in, but it will not turn on. • The printout did not appear • The computer and printer lost communication • The printer would not print when it was connected to the computer with a USB cable through another USB device • An Unknown device message appeared (Windows only) • The document or photo did not print using the selected default print settings • The printer did not print borderless photos • Could not save photos from the computer to the memory card • A blank page came out of the printer • Parts of the printed document are missing or are in the wrong place • Print quality is poor The printer is plugged in, but it will not turn on. Try the following solutions to resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the power cord • Solution 2: Press the On button once (and not quickly) • Solution 3: Unplug product and contact support online Troubleshooting Printing and hardware issues 69

Section	Page
Contents	3
HP Photosmart A630 series User Guide	7
Get started	9
How do I?	9
Find more information	9
The HP Photosmart at a glance	10
Control panel buttons and indicator lights	12
The touch screen and stylus	12
Use the touch screen	13
Use the stylus	13
Photosmart Express Menu	15
The quick touch frame	15
Thumbnail view and 1-up view	17
Photo icons	18
Setup Menu	18
How to use the Setup Menu	19
Setup menu options	20
Optional accessories	22
Paper basics	25
Choose the best paper for the job	25
Load your paper	25
Print without a computer	29
Print from a memory card	29
Supported memory cards	30
Insert a memory card	30
Print photos from a memory card	31
Remove a memory card	34
Save photos from a memory card to another device	34
Print from a PictBridge-certified camera or device	34
Print from a Bluetooth device	35
Print photos from a Bluetooth device	35
Get creative	35
Add frames	37
Add captions	38
Create albums	39
Draw on photos	41
Add clip art	42
Use Design Gallery	42
Create Greeting Cards	44
Create Photo Layouts	45
Create and view slide shows	45
Specialty printing projects	46
Panoramic photos	46
Photo stickers	46
Passport photos	47
Video Frame prints	48
Enhance or edit your photos	48
Use Photo Fix	49
Crop a photo	49
Remove red-eye from your photos	49
Use Pet Eye Fix	50
Adjust photo brightness	50
Touch up a photo	50
Print from a computer	51
Printer software	51
Transfer photos to a computer	51
Enhance your photos	53
Change the print settings for the print job	54
Change the print quality	54
Change the paper type	55
Change the paper size	55
Print photos	56
Print borderless photos	56
Print photos with a border	57
Print postcards	58
Print panoramic photos	58
Print on index cards and other small media	59
HP Photosmart software	60
Maintenance	61
Align the print cartridge	61
Clean the print cartridge automatically	61
View estimated ink levels	62
View printer status	62
Insert or replace the print cartridge	62
Remove ink from your skin and clothing	64
Get print cartridge ordering information	64
Print a test page	65
Print a sample page	65
Store the printer and print cartridge	65
Store the printer	65
Store the print cartridge	66
Troubleshooting	67
Software installation issues	67
The installation failed	67
The Found New Hardware Wizard appears when I connect the printer to a Windows computer.	68
The printer does not appear in Printers and Faxes (Windows only)	69
The installation did not start automatically	69
Printing and hardware issues	71
The printer is plugged in, but it will not turn on.	71
The printout did not appear	73
The computer and printer lost communication	73
The printer would not print when it was connected to the computer with a USB cable through another U ...	74
An Unknown device message appeared (Windows only)	74
The document or photo did not print using the selected default print settings	75
The printer did not print borderless photos	76
Could not save photos from the computer to the memory card	76
A blank page came out of the printer	77
Parts of the printed document are missing or are in the wrong place	77
Print quality is poor	77
Bluetooth printing problems	78
My Bluetooth device cannot find the printer.	78
Device messages	81
Shop for ink supplies	85
HP support and warranty	87
Check the HP support Web site first	87
HP support by phone	87
Phone support period	87
Placing a call	88
After the phone support period	88
Additional warranty options	88
Specifications	89
System requirements	89
Printer specifications	89
Regulatory and environmental information	91
Regulatory notices	91
FCC statement	92
LED indicator statement	92
Environmental product stewardship program	92
Paper use	93
Plastics	93
Material safety data sheets	93
Recycling program	93
HP inkjet supplies recycling program	93
Power consumption	93
Disposal of Waste Equipment by Users in Private Households in the European Union	94
EU Declaration of Conformity	95