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HP Presario CQ58-100 User Guide - Page 73

What you need to know, Recovering using HP Recovery partition, Start, Computer, Manage - boot menu

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What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the disc provided by the manufacturer. ● A system recovery should be used as a final attempt to correct computer issues. If you have not already tried restore points (see Restoring to a previous system restore point on page 62) and partial restores (see Restoring specific files on page 62), try them before using HP Recovery Manager to recover your system. ● A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail. ● If the recovery media do not work, you can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are re-installed, but other software applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail. Recovering using HP Recovery partition The HP Recovery partition (select models only), allows you to restore your system without the need for recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is still working. To check for the presence of a recovery partition, select Start, right-click Computer then select > Manage > Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. NOTE: Recovery discs have been included if your computer did not ship with a recovery partition. 1. Access HP Recovery Manager in either of the following ways: ● Select Start and type recovery in the search field. Select Recovery Manager from the list. - or - ● Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. Then press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. - or - Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 64. Restore and recovery 63

Section	Page
Starting right	11
Best practices	11
Fun things to do	11
More HP resources	11
Getting to know your computer	13
Finding your hardware and software information	13
Front	13
Right side	13
Left side	14
Display	16
Top	17
TouchPad	17
Lights	18
Buttons and speakers	19
Keys	20
Bottom	21
Labels	22
Connecting to a network	24
Connecting to a wireless network	24
Using the wireless controls	24
Using the wireless button	24
Using operating system controls	24
Using a WLAN	25
Using an Internet service provider	25
Setting up a WLAN	26
Configuring a wireless router	26
Protecting your WLAN	26
Connecting to a WLAN	27
Using Bluetooth wireless devices	27
Connecting to a wired network	27
Connecting to a local area network (LAN)	28
Enjoying entertainment features	29
Using the webcam	30
Using audio	30
Connecting speakers	30
Connecting headphones	30
Connecting a microphone	30
Checking the sound	31
Using video	31
Connecting a VGA monitor or projector	31
Connecting an HDMI TV or monitor	32
Configuring audio settings (with HDMI TV)	33
Managing your audio and video files	34
Using the keyboard and pointing devices	35
Using the keyboard	35
Using ALT GR key combinations	35
Using the action keys	35
Using the TouchPad	37
Turning the TouchPad off or on	37
Navigating	37
Selecting	38
Using TouchPad gestures	39
Scrolling	39
Pinching/Zooming	39
Managing power	40
Using Sleep or Hibernation	40
Initiating and exiting Sleep	40
Initiating and exiting Hibernation	41
Setting password protection on wakeup	41
Using the power meter	41
Selecting a power plan	41
Running on battery power	42
Removing a user-replaceable battery	42
Finding battery information	43
Conserving battery power	43
Identifying low battery levels	44
Storing a user-replaceable battery	44
Disposing of a user-replaceable battery	44
Replacing a user-replaceable battery	44
Running on external power	44
Shutting down the computer	45
Managing and sharing information	46
Using a USB device	46
Connecting a USB device	46
Removing a USB device	47
Connecting a powered USB device	47
Inserting and removing a digital storage card	47
Using optical drives	48
Inserting an optical disc	49
Removing an optical disc	50
Sharing drives on the network	51
Maintaining your computer	52
Improving performance	52
Handling drives	52
Replacing a hard drive	52
Using Disk Defragmenter	55
Using Disk Cleanup	55
Adding or replacing memory modules	56
Updating programs and drivers	58
Cleaning your computer	58
Cleaning the display, sides, and cover	59
Cleaning the TouchPad and keyboard	59
Traveling with or shipping your computer	59
Securing your computer and information	61
Locating your security software	61
Using passwords	61
Setting Windows passwords	62
Setting Setup Utility (BIOS) passwords	63
Using Internet security software	63
Using antivirus software	63
Using firewall software	64
Installing software updates	64
Installing Windows security updates	64
Installing HP and third-party software updates	64
Securing your wireless network	64
Backing up your software applications and information	65
Using an optional security cable lock	65
Using Setup Utility (BIOS) and System Diagnostics	66
Starting Setup Utility (BIOS)	66
Updating the BIOS	66
Determining the BIOS version	66
Downloading a BIOS update	67
Using System Diagnostics	67
Backing up, restoring, and recovering	69
Creating backups	69
Creating recovery media to recover the original system	69
What you need to know	69
Creating the recovery media	70
Creating system restore points	70
What you need to know	70
Creating a system restore point	70
Backing up system and personal information	70
Tips for a successful backup	71
What you need to know	71
Creating a backup using Windows Backup and Restore	71
Restore and recovery	72
Restoring to a previous system restore point	72
Restoring specific files	72
Restoring specific files using HP Recovery Manager	72
Restoring specific files using Windows Backup and Restore	72
Recovering the original system using HP Recovery Manager	72
What you need to know	73
Recovering using HP Recovery partition	73
Recovering using the recovery media	73
Changing the computer boot order	74
Specifications	75
Input power	75
Operating environment	75
Troubleshooting and support	76
Troubleshooting	76
Disc drive problems	76
Wireless connection problems	76
Cannot connect to a WLAN	77
Cannot connect to a preferred network	77
Current network security codes are unavailable	77
WLAN connection is very weak	78
Cannot connect to the wireless router	78
Network status icon is not displayed	79
Audio problems	79
Power management problems	79
Resolving a low battery level	79
Resolving a low battery level when external power is available	79
Resolving a low battery level when no power source is available	80
Resolving a low battery level when the computer cannot exit Hibernation	80
Troubleshooting an AC adapter	80
Contacting customer support	81
Electrostatic Discharge	82

Match case Limit results 1 per page

What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's

website or reinstall the software from the disc provided by the manufacturer.

●

A system recovery should be used as a final attempt to correct computer issues. If you have not

already tried restore points (see

Restoring to a previous system restore point

on page

) and

partial restores (see

Restoring specific files

on page

), try them before using HP Recovery

Manager to recover your system.

●

A system recovery must be performed if the computer hard drive fails or if all attempts to correct

any functional computer issues fail.

●

If the recovery media do not work, you can obtain recovery discs for your system from the HP

website.

●

The Minimized Image Recovery option is recommended for advanced users only. All hardware-

related drivers and software are re-installed, but other software applications are not. Do not

interrupt the process until it is complete, otherwise the recovery will fail.

Recovering using HP Recovery partition

The HP Recovery partition (select models only), allows you to restore your system without the need

for recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is

still working.

To check for the presence of a recovery partition, select

Start

, right-click

Computer

then select

Manage

Disk Management

. If the recovery partition is present, a Recovery drive is listed in the

window.

NOTE:

Recovery discs have been included if your computer did not ship with a recovery partition.

Access HP Recovery Manager in either of the following ways:

●

Select

Start

and type

recovery

in the search field. Select

Recovery Manager

from the

list.

– or –

●

Turn on or restart the computer, and then press

esc

while the “Press the ESC key for

Startup Menu” message is displayed at the bottom of the screen. Then press

f11

while the

“F11 (System Recovery)” message is displayed on the screen.

Click

System Recovery

in the

HP Recovery Manager

window.

Follow the on-screen instructions.

Recovering using the recovery media

If possible, back up all personal files.

Insert the first recovery disc into the optical drive on your computer or an optional external

optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See

Changing the computer boot order

on page

Restore and recovery