HP Pro 1000 HP Pro 1005 All-in-One Business PC - Maintenance & Service - Page 124

Control panel message, Description, Recommended action, Management Engine ME BIOS Extensions

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Table B-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the 1. Management Engine (ME) BIOS Extensions option ROM. 2. Reboot the computer. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 2211-Memory not configured correctly for proper MEBx execution SODIMM1 is not installed. Make sure there is a memory module in the SODIMM1 socket and that it is properly seated. 2212-USB Key Provisioning failure writing to USB device used for USB key provisioning device will not allow BIOS to update provision file properly. 1. Try a different USB key device for provisioning. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2217-ME Firmware Version request failure ME firmware is not properly responding to BIOS query for version information. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2218-ME Firmware Version should be updated ME firmware must be updated to match 1. Update to the latest ME firmware current functionality contained in the system version. BIOS. 2. If the error persists and system BIOS has been recently updated, restore previous system BIOS version. 3. If the error still persists, replace the system board. 2219-USB Key Provisioning file has invalid header identifier Provisioning file contained on the USB key 1. Recreate the provisioning file using has been corrupted or is not a valid version third party management console for the current ME firmware. software. 2. If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version. 3. If the error still persists, replace the system board. 116 Appendix B POST Error Messages

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Table B-1
Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
2202-PMM Deallocation Error during MEBx
cleanup
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the system
board.
2211-Memory not configured correctly for
proper MEBx execution
SODIMM1 is not installed.
Make sure there is a memory module in the
SODIMM1 socket and that it is properly
seated.
2212-USB Key Provisioning failure writing to
device
USB device used for USB key provisioning
will not allow BIOS to update provision file
properly.
1.
Try a different USB key device for
provisioning.
2.
If the error persists, update to the latest
BIOS version and ME firmware
version.
3.
If the error still persists, replace the
system board.
2217-ME Firmware Version request failure
ME firmware is not properly responding to
BIOS query for version information.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware
version.
3.
If the error still persists, replace the
system board.
2218-ME Firmware Version should be
updated
ME firmware must be updated to match
current functionality contained in the system
BIOS.
1.
Update to the latest ME firmware
version.
2.
If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
3.
If the error still persists, replace the
system board.
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
1.
Recreate the provisioning file using
third party management console
software.
2.
If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3.
If the error still persists, replace the
system board.
116
Appendix B
POST Error Messages