HP Pro 3335 Micro Maintenance & Service Guide Pro 3330/3380 Microtower Pro - Page 213
Invalid Electronic Serial Number, ME firmware image require BIOS control
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Table E-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 2230-General error during MEBx execution Error occurred during MEBx execution 1. Reboot the computer. which fails into the "General" grouping. Status information displayed along with the 2. If the error persists, update to the latest error provides further clarity into the failure. BIOS version and ME firmware MEBx handles transference of information version. between the system BIOS and ME firmware. 3. If the error still persists, replace the system board. 2231-ME error during MEBx execution Error occurred during MEBx execution which fails into "ME" grouping. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2232-AMT error during MEBx execution Error occurred during MEBx execution which fails into "AMT" grouping. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2233-HECI error during MEBx execution Error occurred during MEBx execution which fails into "MEI or HECI" grouping. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2239-ME image lock failure Special system configurations with reduced 1. Reboot the computer. ME firmware image require BIOS control of ME firmware upgrading. A failure has 2. If the error persists, update to the latest occurred after the ME firmware update BIOS version and ME firmware process in which the BIOS could not relock version. the ME firmware region. 3. If the error still persists, replace the system board. 2240-ME image unlock failure Special system configurations with reduced 1. Reboot the computer. ME firmware image require BIOS control of ME firmware upgrading. A failure has 2. If the error persists, update to the latest occurred prior to the ME firmware update BIOS version and ME firmware process in which the BIOS could not unlock version. the ME firmware region. 3. If the error still persists, replace the system board. Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer Setup. POST Numeric Codes and Text Messages 203