Accessing support information
...........................................................................................................................
24
5
Removal and replacement procedures for authorized service provider parts
....................................................
26
Component replacement procedures
..................................................................................................................
26
Preparation for disassembly
.............................................................................................................
26
Bottom cover
.....................................................................................................................................
26
Battery
...............................................................................................................................................
27
Solid-state drive
................................................................................................................................
29
Speakers
............................................................................................................................................
29
Touchpad
...........................................................................................................................................
30
Fingerprint sensor board
..................................................................................................................
32
Fan
.....................................................................................................................................................
32
Heat sink
............................................................................................................................................
33
Lock bracket
......................................................................................................................................
35
USB board
..........................................................................................................................................
36
USB door
............................................................................................................................................
37
System board
....................................................................................................................................
38
Display assembly
...............................................................................................................................
40
Keyboard with top cover
...................................................................................................................
47
6
Backing up, resetting, and recovering
...........................................................................................................
49
Backing up
............................................................................................................................................................
49
Resetting
..............................................................................................................................................................
49
Recovering
...........................................................................................................................................................
49
Installing the Chromebook Recovery Utility
.....................................................................................
50
Creating recovery media
...................................................................................................................
50
Recovering the Chrome operating system
.......................................................................................
50
Setting up your computer after a reset or recovery
...........................................................................................
51
Erasing and reformatting the recovery media
....................................................................................................
51
7
Specifications
..............................................................................................................................................
52
Computer specifications
......................................................................................................................................
52
35.6 cm (14.0 in) display specifications
..............................................................................................................
52
8
Statement of memory volatility
....................................................................................................................
54
Current BIOS steps
...............................................................................................................................................
54
Nonvolatile memory usage
.................................................................................................................................
56
Questions and answers
.......................................................................................................................................
58
Using HP Sure Start (select products only)
.........................................................................................................
59
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