HP Pro c640 G2 Chromebook Enterprise Maintenance and Service Guide - Page 6

Using HP Sure Start select products only, Installing the Chromebook Recovery Utility

Page 6 highlights

Accessing support information ...24 5 Removal and replacement procedures for authorized service provider parts 26 Component replacement procedures ...26 Preparation for disassembly ...26 Bottom cover ...26 Battery ...27 Solid-state drive ...29 Speakers ...29 Touchpad ...30 Fingerprint sensor board ...32 Fan ...32 Heat sink ...33 Lock bracket ...35 USB board ...36 USB door ...37 System board ...38 Display assembly ...40 Keyboard with top cover ...47 6 Backing up, resetting, and recovering ...49 Backing up ...49 Resetting ...49 Recovering ...49 Installing the Chromebook Recovery Utility 50 Creating recovery media ...50 Recovering the Chrome operating system 50 Setting up your computer after a reset or recovery 51 Erasing and reformatting the recovery media ...51 7 Specifications ...52 Computer specifications ...52 35.6 cm (14.0 in) display specifications ...52 8 Statement of memory volatility ...54 Current BIOS steps ...54 Nonvolatile memory usage ...56 Questions and answers ...58 Using HP Sure Start (select products only) ...59 vi

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Accessing support information
...........................................................................................................................
24
5
Removal and replacement procedures for authorized service provider parts
....................................................
26
Component replacement procedures
..................................................................................................................
26
Preparation for disassembly
.............................................................................................................
26
Bottom cover
.....................................................................................................................................
26
Battery
...............................................................................................................................................
27
Solid-state drive
................................................................................................................................
29
Speakers
............................................................................................................................................
29
Touchpad
...........................................................................................................................................
30
Fingerprint sensor board
..................................................................................................................
32
Fan
.....................................................................................................................................................
32
Heat sink
............................................................................................................................................
33
Lock bracket
......................................................................................................................................
35
USB board
..........................................................................................................................................
36
USB door
............................................................................................................................................
37
System board
....................................................................................................................................
38
Display assembly
...............................................................................................................................
40
Keyboard with top cover
...................................................................................................................
47
6
Backing up, resetting, and recovering
...........................................................................................................
49
Backing up
............................................................................................................................................................
49
Resetting
..............................................................................................................................................................
49
Recovering
...........................................................................................................................................................
49
Installing the Chromebook Recovery Utility
.....................................................................................
50
Creating recovery media
...................................................................................................................
50
Recovering the Chrome operating system
.......................................................................................
50
Setting up your computer after a reset or recovery
...........................................................................................
51
Erasing and reformatting the recovery media
....................................................................................................
51
7
Specifications
..............................................................................................................................................
52
Computer specifications
......................................................................................................................................
52
35.6 cm (14.0 in) display specifications
..............................................................................................................
52
8
Statement of memory volatility
....................................................................................................................
54
Current BIOS steps
...............................................................................................................................................
54
Nonvolatile memory usage
.................................................................................................................................
56
Questions and answers
.......................................................................................................................................
58
Using HP Sure Start (select products only)
.........................................................................................................
59
vi