System will not boot or does not function properly after installing additional memory modules
......
71
Out of memory error
.........................................................................................................................................
71
Memory count during POST is wrong
.............................................................................................................
71
Insufficient memory error during operation.
.................................................................................................
72
Power light blinks red five times followed by a two-second pause and the computer beeps five
times (Beeps stop after fifth iteration but lights continue blinking)
.........................................................
72
Solving USB flash drive problems
........................................................................................................................................
73
USB flash drive is not seen as a drive letter in Windows
............................................................................
73
USB flash drive not found (identified)
............................................................................................................
73
System will not boot from USB flash drive
....................................................................................................
73
The computer boots to DOS after making a bootable flash drive
.............................................................
73
Solving internet access problems
.......................................................................................................................................
74
Unable to connect to the internet
...................................................................................................................
74
Cannot automatically launch internet programs
.........................................................................................
74
Solving software problems
..................................................................................................................................................
75
Computer will not start up and the HP logo does not appear
....................................................................
75
“Illegal Operation has Occurred” error message is displayed
....................................................................
75
6
Computer Setup (F10) Utility
................................................................................................................................................................
77
Using Computer Setup (F10) Utilities
..................................................................................................................................
77
Computer Setup—Main
........................................................................................................................................................
78
Computer Setup—Security
..................................................................................................................................................
81
Computer Setup—Advanced
...............................................................................................................................................
85
7
POST error messages
............................................................................................................................................................................
93
POST numeric codes and text messages
...........................................................................................................................
93
Interpreting POST diagnostic front panel lights and audible codes
...............................................................................
97
8
Password security and resetting CMOS
............................................................................................................................................
101
Changing a setup or power-on password
.......................................................................................................................
101
Deleting a setup or power-on password
.........................................................................................................................
102
9
Backing up, restoring, and recovering
..............................................................................................................................................
103
Backing up information and creating recovery media
...................................................................................................
104
Using Windows tools for backing up
............................................................................................................
104
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
........
104
Restoring and recovering your system
............................................................................................................................
105
Creating a system restore
.............................................................................................................................
105
Restoring and recovery methods
.................................................................................................................
105
Recovering using HP Recovery media
.........................................................................................................
105
vi
ENWW