HP R80xi HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 10

HP Distribution Center To order current printer and scanner drivers, dial one of the following numbers: Region U.S. Argentina Asia Australia/New Zealand Brazil Chile Europe Europe South Africa Mexico Venezuela Venezuela (Caracas) Number (888) HP DISKS (473-4757) (541) 778-8380 65 740 4477 61 3 8877 8000 011 829 6612 800 360999 +49 180 5 290220 +44 870 606 9081 +27 (0)11 8061030 01 800 4726684 800 47 888 207 8488 HP FIRST Call HP FIRST to request information to be faxed directly to you. HP offers this service free of charge. To use HP FIRST, you need a touch-tone phone and a 9600-baud, Group 3 fax machine so you can receive the information. HP Customer Support Your HP OfficeJet comes with several software programs. If you are experiencing problems with any of the programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call: 1 Make sure that the unit is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the IN tray. 2 Review the HP OfficeJet R Series Setup Guide and Chapter 3, "Troubleshooting and Maintaining Your HP OfficeJet," in this guide. 3 Try resetting the unit by powering it off and then on again, using the white button located on the left side of the unit's front panel. 4 Call the HP FIRST toll-free number or check the HP Web site at http://www.hp.com/go/all-in-one for more information that might help. 5 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: 2-2 Support Services