HP RF863AA HP Personal Media Drives - Limited Warranty and Support Guide - Page 3

Limited Warranty and Technical Support Statement HP Personal Media Drive Duration Hardware: 1 year Limited Warranty Software: 30 days Technical Support Hardware Limited Warranty This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (HP Products) sold by Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (HP) with this Limited Warranty. The term "HP Product" is limited to the hardware components and required firmware. The term "HP Product" DOES NOT include any software applications or programs, non-HP products, or non-HP branded peripherals. HP warrants to you that the HP Products specified above will be free from defects in materials or workmanship under normal use for the duration of the warranty period specified above. The warranty period starts on your date of purchase. Your dated sales or delivery receipt is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving warranty service. To the extent permitted by local law, HP Products, and any replacement products or parts, may contain new and used materials equivalent to new in performance and reliability. Any replacement product or part will also have functionality at least equal to that of the product or part being replaced. Replacement products and parts are warranted to be free from defects in material or workmanship for 90 days or, for the remainder of the applicable warranty period of the HP Product they are replacing or in which they are installed, whichever is longer. If HP receives, during the warranty period, notice of a defect in any HP Product that is covered by this Limited Warranty, HP will repair or replace the product, at HP's option. HP shall have no obligation to repair, replace, or refund until you return the defective product to HP. If your HP Product has recurring failures, at HP's option, HP may provide you a replacement of HP's choosing that is the same or equivalent in performance or a refund of your purchase price instead of a replacement. Exclusions This Limited Warranty does not apply to expendable or consumable parts or to any product with a serial number removed or if damaged or defective (a) due to accident, misuse, abuse, contamination, virus infection, improper or inadequate maintenance or calibration or other external causes; (b) by software, interfacing, parts or supplies not supplied by HP; (c) improper site preparation or maintenance; (d) loss or damage in transit; or (e) by modification or service by other than HP or an HP authorized service provider. For HP printer products, the use of a non-HP or refilled ink cartridge does not affect either this Limited Warranty or any HP support contract. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the failure or damage. AS A PRECAUTION AGAINST ALTERATION OR LOSS OF DATA, PERIODICALLY BACK UP THE DATA STORED ON HARD DRIVES OR OTHER STORAGE DEVICES. BEFORE RETURNING ANY UNIT FOR SERVICE, BACK UP DATA AND REMOVE CONFIDENTIAL, PROPRIETARY, OR PERSONAL DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF PROGRAMS OR DATA OR FOR THE RESTORATION OF ANY PROGRAMS OR DATA OTHER THAN HP PREINSTALLED SOFTWARE. Limitations of Warranty/Local Laws EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD.