HP RF863AA HP Personal Media Drives - Limited Warranty and Support Guide - Page 4

SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS OR OF A CONSUMER'S STATUTORY RIGHTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. This Limited Warranty is applicable in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty service. Warranty service availability and response times may vary from country/region to country/region and may be subject to registration requirements in the country/region of purchase. Your HP authorized service provider can provide you with details. This Limited Warranty gives you specific legal rights. You may also have other rights that may vary from state to state or country/region to country/region. You are advised to consult applicable state or country/region laws for a full determination of your rights. THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Limitations of Liability To the extent allowed by local law, the remedies provided in this statement are your sole and exclusive remedies. These terms and conditions supersede any prior agreements or representations, including those made in HP sales literature or advice given to you by or on behalf of HP in connection with your purchase. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS STATEMENT, IN NO EVENT SHALL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. Options and Software Limited Warranties Your Option Limited Warranty is a one (1) year (HP Option Limited Warranty Period) parts replacement warranty on any HP-branded or Compaq- branded options (HP Options). If your HP Option is installed in an HP Hardware Product, HP may provide warranty service either for the HP Option Limited Warranty Period or the remaining Limited Warranty Period of the HP Hardware Product in which the HP Option is being installed, whichever period is the longer but not to exceed three (3) years from the date you purchased the HP Option. The HP Option Limited Warranty Period starts on your date of purchase. Your dated sales or delivery receipt, showing the date of purchase, is your start date. NonHP options are provided "AS IS". Non-HP manufacturers and suppliers may provide warranties directly to you. EXCEPT AS PROVIDED IN ANY SOFTWARE ENDUSER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE REQUIRED BY LOCAL LAW, SOFTWARE, INCLUDING THE OPERATING SYSTEM OR ANY SOFTWARE PREINSTALLED BY HP ARE PROVIDED "AS IS". Software Technical Support HP provides software technical support for HP Software, HP pre-installed third-party software and third-party software purchased from HP and is available through electronic media and telephone, for 30 days from date of purchase. Contacting HP If you need warranty or technical support during the warranty support period, you can locate the HP support location nearest you on: http://www.hp.com/support When you contact HP or an authorized HP service provider, please have available the product model name and model number, the applicable error messages, and the type of operating system.