HP RF863AA HP Personal Media Drive - User's Guide - Page 15

Getting Help, HP Personal Media Drive, Specifications

Page 15 highlights

I'm having data transfer performance problems with my USB 2.0 adapter card Your HP Personal Media Drive runs as fast as the host adapter card allows (up to the maximum burst rate of 480 MB per second). If you are having performance issues, make sure that the USB 2.0 card drivers are the most current available and are installed properly. Software does not work or has stopped working Reinstall the software. See "Installing Drivers and Software" on page 6. Write Cache Enable Does Not Stay Enabled For protection of your data, Write Cache Enable is turned off with the HP Personal Media Drive. For more information, go to http://www.hp.com/support Administrator privilege for installing software Depending on your operating system, you may need to be logged on as the Administrator to install software. See the Windows Help files or the documentation that came with your PC. Getting Help For additional help with your drive, its installation, and the software, contact one of the following: Web support • For the latest updates and information about your HP Personal Media Drive, you can go to the HP Support Web site at: http://www.hp.com/support Other support • For technical support numbers and warranty information, refer to the warranty and support documentation that came with this drive. • Refer to the Help menu in the Sonic BackUp MyPC SE software program for more information about the software. HP Personal Media Drive Specifications Category Supported operating systems USB format Storage capacity Special features Rotational speed Data transfer rate Physical dimensions Power adapter Operating temperature Non-operating temperature Specifications Windows ME, XP Home, XP Professional, and Media Center Edition USB 2.0 (USB 1.1 backward compatible) Varies depending on model • Warm swappable • High speed USB 2.0 data transfer • Power and drive activity LED indicators • Kensington security lock ready • Backup software (select models only) 7,200 RPM USB 1.1 = 12 MBps* (megabytes per second) USB 2.0 = 480 MBps Length: 213 mm (8.0 inches) Width: 119 mm (4.5 inches) Depth: 34 mm (1.4 inches) Weight: 1 to 1.5 lbs, depending on capacity AC input voltage: 100-240 VAC AC input frequency: 50/60 Hz AC input current: 1A DC output voltage: 12 VDC DC output current: 2A Output connector: • Outer barrel diameter: 5.5 mm • Inner pin diameter: 2 mm +5 to +35 degrees C -30 to +70 degrees C *Byte is an abbreviation for binary term, a unit of storage capable of holding a single character. On almost all modern computers, a byte is equal to 8 bits. Large amounts of memory are indicated in terms of kilobytes (1,024 bytes), megabytes (1,048,576 bytes), and gigabytes (1,073,741,824 bytes). HP Personal Media Drive User's Guide 11

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HP Personal Media Drive User’s Guide
11
I’m having data transfer
performance problems with my
USB 2.0 adapter card
Your HP Personal Media Drive runs as fast as the host
adapter card allows (up to the maximum burst rate of
480 MB per second). If you are having performance
issues, make sure that the USB 2.0 card drivers are
the most current available and are installed properly.
Software does not work or has
stopped working
Reinstall the software. See “Installing Drivers and
Software” on page 6.
Write Cache Enable Does Not Stay
Enabled
For protection of your data, Write Cache Enable is
turned off with the HP Personal Media Drive. For more
information, go to
Administrator privilege for installing
software
Depending on your operating system, you may need
to be logged on as the Administrator to install
software. See the Windows Help files or the
documentation that came with your PC.
Getting Help
For additional help with your drive, its installation,
and the software, contact one of the following:
Web support
For the latest updates and information about
your HP Personal Media Drive, you can go to the
HP Support Web site at:
Other support
For technical support numbers and warranty
information, refer to the warranty
and
support
documentation that came with this drive.
Refer to the Help menu in the Sonic BackUp MyPC
SE software program for more information about
the software.
HP Personal Media Drive
Specifications
Category
Specifications
Supported
operating
systems
Windows ME, XP Home,
XP Professional, and Media Center
Edition
USB format
USB 2.0
(USB 1.1 backward compatible)
Storage
capacity
Varies depending on model
Special features
Warm swappable
High speed USB 2.0 data transfer
Power and drive activity LED
indicators
Kensington security lock ready
Backup software
(select models only)
Rotational speed
7,200 RPM
Data transfer
rate
USB 1.1 = 12 MBps* (megabytes per
second)
USB 2.0 = 480 MBps
Physical
dimensions
Length: 213 mm (8.0 inches)
Width: 119 mm (4.5 inches)
Depth: 34 mm (1.4 inches)
Weight: 1 to 1.5 lbs, depending on
capacity
Power adapter
AC input voltage: 100–240 VAC
AC input frequency: 50/60 Hz
AC input current: 1A
DC output voltage: 12 VDC
DC output current: 2A
Output connector:
Outer barrel diameter: 5.5 mm
Inner pin diameter: 2 mm
Operating
temperature
+5 to +35 degrees C
Non-operating
temperature
–30 to +70 degrees C
*Byte is an abbreviation for binary term, a unit of
storage capable of holding a single character. On
almost all modern computers, a byte is equal to 8 bits.
Large amounts of memory are indicated in terms of
kilobytes (1,024 bytes), megabytes (1,048,576
bytes), and gigabytes (1,073,741,824 bytes).