HP Surestore Disk Array 12h Storage Manager 60-NT User’s Guide - Page 113

Operating on Microsoft, Windows, Restriction, Workaround, Some Vixel Rapport 2000 FC hubs

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Operating on Microsoft Windows Restriction Workaround Some Vixel Rapport 2000 FC hubs have displayed problems using controllers with firmware version 4.00.x as redundant devices. Problems include loss of data integrity, system instability, and disrupted loop activity. Contact your customer support representative for assistance with identifying the particular models of Vixel Rapport 2000 FC hubs that are not recommended when your system must operate in a controller or I/O path fault-tolerant environment. After pulling all drives from a Storage Array, the storage management software prompts you for a password when you start the software or when you perform protected operations. Any password you enter fails. Password information is stored on a reserved area of each drive on the Storage Array. Each drive stores a mirrored copy of the password data. With no drives in the Storage Array, the storage management software does not find the password data when you attempt passwordprotected operations. Add one of the drives to the Storage Array and try the operation again. If you use Volume Migration, all drives being added to a Storage Array must be Optimal status, or you will lose access to your data. Also, all drives being added to the Storage Array must be unassigned. Volume Migration is when you remove a set of drives configured with volumes from one Storage Array and insert them into another Storage Array. Before attempting Volume Migration, make sure that all drives that are being added to the Storage Array are Optimal and unassigned. Any Windows workstation attempting to use the HP Storage Manager 60 software without the TCP/IP Protocol software installed is not supported. Install the TCP/IP Protocol software on the Windows workstation and assign the workstation a static IP address. 113

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113
Operating on Microsoft
Windows
Some Vixel Rapport 2000 FC hubs have
displayed problems using controllers with
firmware version 4.00.x as redundant devices.
Problems include loss of data integrity,
system instability, and disrupted loop activity.
Contact your customer support representative
for assistance with identifying the particular
models of Vixel Rapport 2000 FC hubs that are
not recommended when your system must
operate in a controller or I/O path fault-tolerant
environment.
After pulling all drives from a Storage Array,
the storage management software prompts
you for a password when you start the
software or when you perform protected
operations. Any password you enter fails.
Password information is stored on a reserved
area of each drive on the Storage Array. Each
drive stores a mirrored copy of the password
data. With no drives in the Storage Array, the
storage management software does not find the
password data when you attempt password-
protected operations. Add one of the drives to
the Storage Array and try the operation again.
If you use Volume Migration,
all
drives being
added to a Storage Array must be Optimal
status, or you will lose access to your data.
Also,
all
drives being added to the Storage
Array must be unassigned.
Volume Migration is when you remove a set of
drives configured with volumes from one
Storage Array and insert them into another
Storage Array.
Before attempting Volume Migration, make sure
that
all
drives that are being added to the
Storage Array are Optimal and unassigned.
Any Windows workstation attempting to use
the HP Storage Manager 60 software without
the TCP/IP Protocol software installed is not
supported.
Install the TCP/IP Protocol software on the
Windows workstation and assign the workstation
a static IP address.
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Restriction
Workaround