HP Surestore Tape Library Model 4/40 HP Surestore Tape Library User's - Page 213
Appendix C
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Table 46 Decimal Error 11 12 13 14 15 18 19 20 Hex Error 0BH 0CH 0DH 0EH 0FH 12H 13H 14H Error Codes and Recovery Procedures Description Recovery Method Failed plunge motor test. Transport failed to find the translate home position. Transport failed to find the vertical home position. Transport failed to find the plunge home position. Has wrong library family firmware or the controller is on the wrong level. Failed because magazine door) is open. Vertical motor cable is missing or faulty. Transport umbilical cable is missing or faulty. ■ Note the error code qualifier to help determine appropriate testing. ■ Make sure that all tape cartridges are fully seated in their slots. ■ Check for a possible obstruction in the transport pathway and remove it. ■ Verify that the vertical path is physically clear. ■ Make sure that all tape cartridges are fully seated in their slots. (When manually loaded, cartridges may not have been fully inserted into slots.) ■ The plunge motor can be moved. Therefore, the motor and umbilical cable are probably not indicated. ■ Replace the transport assembly. Download new firmware (see Upgrading Firmware on page 176). Close magazine doors. Check that the vertical cable connections are secure. Check the transport cable connections or the cable that goes from the transport to the library. Appendix C Appendix Library Error Codes 211