HP T5125 Administrator's Guide: Linux-based HP Compaq t5125, t5515, t5525 Thin - Page 93

Troubleshooting - review

Page 93 highlights

7 Troubleshooting Review the solutions to the following issues that may arise on the thin client. Issue You add a rdesktop connection with the default settings, and then change the video size to 200 percent or to full screen on Media Player, and no video displays. Solution 1. In HP Connection Administrator, select the connection, and then click Edit. 2. Click the Experience tab. 3. Clear Bitmap caching and Use persistent bitmap caching. Issue You cannot print a large job to local printers in rdesktop sessions. Solution This issue may occur if a large volume of documents or an individually large document is sent to the local printer. Try to send large documents to a printer that is not connected locally to the thin client. If you want to print multiple documents, allow the print queue to clear before submitting the documents. Administrator's Guide www.hp.com 7-1

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Administrator’s Guide
www.hp.com
7-1
7
Troubleshooting
Review the solutions to the following issues that may arise on the thin
client.
Issue
You add a rdesktop connection with the default settings, and then
change the video size to 200 percent or to full screen on Media Player,
and no video displays.
Solution
1. In HP Connection Administrator, select the connection, and then
click Edit.
2. Click the Experience tab.
3. Clear
Bitmap caching
and
Use persistent bitmap caching
.
Issue
You cannot print a large job to local printers in rdesktop sessions.
Solution
This issue may occur if a large volume of documents or an
individually large document is sent to the local printer. Try to send
large documents to a printer that is not connected locally to the thin
client. If you want to print multiple documents, allow the print queue
to clear before submitting the documents.