HP TC1100 Compaq Tablet PC TC1100 Series Docking Station Getting Started - Page 39

334244-001.book Page 3 Monday, August 11, 2003 2:12 PM Getting Help Troubleshooting Problems, Causes and Solutions This section provides common problems, causes, and solutions when docking the tablet PC, changing the orientation, and inserting a multibay device. For additional troubleshooting information, see the Reference Guide on the Documentation Library CD. Docking Problems Problem Possible Cause Tablet PC is not The tablet PC is not properly docked. fully seated. The tablet PC is not aligned with the docking stand alignment brackets. Tablet PC will not undock. The eject pin may not have exerted enough force. Solution Be sure to support the back of the docking stand with your hand when you dock the tablet PC. Squeeze the upper corners of the tablet PC and the docking stand together to seat the docking connectors. Realign the tablet PC and squeeze the upper corners of the tablet PC and the docking stand together while supporting the back of the docking stand. Pull the release handle farther out. Ä Applying excessive force may damage system components. Startup Guide 4-3