HP XM600 hp kayak xm600 series 2, troubleshooting guide for desktop models - Page 7

Your PC Workstation Does Not Start Correctly, Symptom, Type of Problem, Case 1

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Your PC Workstation Does Not Start Correctly Case 1 Case 2 Case 3 Symptom When the power button is pressed, the PC Workstation shows no sign of activity at all: • Monitor is blank. • No hard disk drive or fan noise. • Status LED does not light up. When the power button is pressed, the PC Workstation appears to boot, but monitor remains blank: • Hard disk drive and fan can be heard. • Status LED is GREEN. When the power button is pressed, the PC Workstation does not boot: • Hard disk drive and/or fan can be heard. • Monitor remains blank. • Status LED is RED. • Beep code is emitted. When the power button is pressed, the PC Workstation starts to boot and there is activity on the monitor: • Boot process fails with an error message. • Status LED is RED. When the power button is pressed, the PC Workstation starts to boot and there is initially some activity on the monitor, but then: • Screen becomes blank. or • Image is corrupt. Type of Problem • PC Workstation may not be correctly connected to the power supply. • Monitor may be badly connected or not switched on. • HP MaxiLife has detected a hardware configuration error. A component may be badly connected inside the PC Workstation. • Configuration error has been detected. • Video card may be improperly installed or incorrectly configured. • Hard disk drive failure or not accessible. Refer to page 9. Refer to page 10. Refer to page 12. Refer to page 14. Refer to page 16. Case 4 Case 5

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Your PC Workstation Does Not Start Correctly
Symptom
Type of Problem
Case 1
When the power button is pressed, the PC
Workstation shows no sign of activity at all:
•
PC Workstation may not be correctly
connected to the power supply.
Refer to page 9.
•
Monitor is blank.
•
No hard disk drive or fan noise.
•
Status LED does not light up.
Case 2
When the power button is pressed, the PC
Workstation appears to boot, but monitor remains
blank:
•
Monitor may be badly connected or not
switched on.
Refer to page 10.
•
Hard disk drive and fan can be heard.
•
Status LED is
GREEN
.
Case 3
When the power button is pressed, the PC
Workstation does not boot:
•
HP MaxiLife has detected a hardware
configuration error. A component may be
badly connected inside the PC Workstation.
Refer to page 12.
•
Hard disk drive and/or fan can be heard.
•
Monitor remains blank.
•
Status LED is
RED
.
•
Beep code is emitted.
Case 4
When the power button is pressed, the PC
Workstation starts to boot and there is activity on
the monitor:
•
Configuration error has been detected.
Refer to page 14.
•
Boot process fails with an error message.
•
Status LED is
R
ED
.
Case 5
When the power button is pressed, the PC
Workstation starts to boot and there is initially
some activity on the monitor, but then:
•
Screen becomes blank.
or
•
Image is corrupt.
•
Video card may be improperly installed or
incorrectly configured.
•
Hard disk drive failure or not accessible.
Refer to page 16.