HP Xw460c Remote Graphics Software 4.2.0 User Guide - Page 146

Error Messages

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HP Remote Graphics 4.2.0 User's Guide Error Messages The following table lists the errors that are reported by the HP Remote Graphics Software Receiver. Error Connection lost! Unable to connect to Sender! Description The RGS Sender has closed the connection. Possible reasons include: 1. The Sender may have explicitly disconnected your connection. For example a user may have selected disconnect all connections from the Sender icon or Sender GUI or the user may have logged off. 2. Another user has connected to the Sender using the same username and password. 3. If you connected to a desktop that was not logged in and another user logged in your connection will be disconnected. 4. If you were connected to a logged in desktop and the logged in user disconnects your connection will be disconnected too. 5. The network may have been disconnected, closed, or temporarily disrupted. 6. The Sender service/daemon may have been stopped, re-started, or killed. 7. The Sender system may have been stopped/shutdown, or re-started. 8. If connecting to a UNIX system the X Server may have been stopped or re-started. 9. The Sender or X Server may have experienced a failure. 1. The Receiver is unable to find the hostname or IP address that was entered. Verify that the hostname or ipaddress that you entered is correct. If this does not correct the problem then make sure you can reach the Sender over the network. Opening a Command Prompt, then execute: ping hostname or 138

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HP Remote Graphics 4.2.0 User's Guide
138
Error Messages
The following table lists the errors that are reported by the HP Remote Graphics
Software Receiver.
Error
Description
Connection lost!
The RGS Sender has closed the connection. Possible
reasons include:
1.
The Sender may have explicitly disconnected
your connection. For example a user may
have selected disconnect all connections from
the Sender icon or Sender GUI or the user
may have logged off.
2.
Another user has connected to the Sender
using the same username and password.
3.
If you connected to a desktop that was not
logged in and another user logged in your
connection will be disconnected.
4.
If you were connected to a logged in desktop
and the logged in user disconnects your
connection will be disconnected too.
5.
The network may have been disconnected,
closed, or temporarily disrupted.
6.
The Sender service/daemon may have been
stopped, re-started, or killed.
7.
The Sender system may have been
stopped/shutdown, or re-started.
8.
If connecting to a UNIX system the X Server
may have been stopped or re-started.
9.
The Sender or X Server may have experienced
a failure.
Unable to connect
to Sender!
1.
The Receiver is unable to find the hostname or IP
address that was entered. Verify that the
hostname or ipaddress that you entered is
correct.
If this does not correct the problem then make
sure you can reach the Sender over the network.
Opening a
Command Prompt
, then execute:
ping
hostname
or