Cannot insert a printhead
......................................................................................................
178
The front-panel display recommends reseating or replacing a printhead
......................................
179
Clean the printheads
............................................................................................................
179
Clean the printhead drop detector
..........................................................................................
180
Align the printheads
.............................................................................................................
182
Reinsert printheads procedure
.................................................................................
183
Image Quality Maintenance menu procedure
...........................................................
184
Scanning errors during alignment
............................................................................
184
Printhead status messages
.....................................................................................................
184
15
Troubleshooting general printer issues
The printer does not print
......................................................................................................
188
The printer seems slow
..........................................................................................................
188
The printer printed on undesirable paper
................................................................................
188
Communication failures between computer and printer
.............................................................
189
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
............................
190
Cannot access the Embedded Web Server
..............................................................................
190
Automatic file system check
...................................................................................................
190
An AutoCAD 2000 memory allocation error
...........................................................................
191
No output when printing from Microsoft Visio 2003
.................................................................
191
Unavailable driver features when printing from QuarkXPress
....................................................
191
Printer alerts
........................................................................................................................
192
16
Front-panel error messages
17
HP Customer Care
Introduction
.........................................................................................................................
198
HP Professional Graphics Services
.........................................................................................
198
Knowledge Center
................................................................................................
198
HP Start-Up Kit
......................................................................................................
198
HP Care Packs and Warranty Extensions
.................................................................
198
HP Installation
.......................................................................................................
199
HP Instant Support
................................................................................................................
199
HP Proactive Support
............................................................................................................
199
Contact HP Support
..............................................................................................................
200
Telephone numbers
...............................................................................................
200
18
Printer specifications
Functional specifications
.......................................................................................................
204
Physical specifications
..........................................................................................................
205
Memory specifications
..........................................................................................................
205
Power specifications
.............................................................................................................
205
Ecological specifications
.......................................................................................................
205
Environmental specifications
..................................................................................................
206
Acoustic specifications
..........................................................................................................
206
Glossary
...........................................................................................................................
207
Index
...............................................................................................................................
209
viii
ENWW