Get printer accounting information
.........................................................................................
114
Check printer usage statistics
.................................................................................................
114
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
......
114
Printer statistics with the Embedded Web Server
.......................................................
114
Check ink and paper usage for a job
.....................................................................................
114
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS)
.....................................................................................................................
114
Printer statistics with the Embedded Web Server
.......................................................
115
9
Handling ink cartridges and printheads
About the ink cartridges
........................................................................................................
118
Check the ink cartridges status
...............................................................................................
118
Ink menu procedure
...............................................................................................
118
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures
..................
118
Remove an ink cartridge
.......................................................................................................
119
Insert an ink cartridge
...........................................................................................................
120
About the printheads
............................................................................................................
121
Check the printhead status
....................................................................................................
122
Remove a printhead
.............................................................................................................
122
Insert a printhead
.................................................................................................................
125
10
Maintaining the printer
Check printer status
..............................................................................................................
130
Clean the exterior of the printer
.............................................................................................
130
Replace the cutter
.................................................................................................................
130
Maintain the ink cartridges
....................................................................................................
135
Move or store the printer
.......................................................................................................
135
Update the firmware
.............................................................................................................
136
Update the software
.............................................................................................................
136
Printer maintenance kits
........................................................................................................
137
Secure Disk Erase
................................................................................................................
137
11
Accessories
How to order supplies and accessories
...................................................................................
140
Order ink supplies
.................................................................................................
140
Order paper
.........................................................................................................
141
Non-recommended paper types
...............................................................
145
Order accessories
.................................................................................................
145
Introduction to the accessories
...............................................................................................
145
Stand
..................................................................................................................
145
EFI Designer Edition RIP
.........................................................................................
145
HP Photosmart Pro print plug-in for Adobe Photoshop
................................................
146
12
Troubleshooting paper issues
The paper cannot be loaded successfully
................................................................................
148
Unsuccessful roll load
............................................................................................
148
Unsuccessful sheet load
..........................................................................................
148
Paper loading error messages
................................................................................
149
The paper type is not in the driver
..........................................................................................
149
Transparent or translucent paper
.............................................................................
150
Glossy paper
........................................................................................................
150
Matte Paper
.........................................................................................................
150
vi
ENWW