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HP t5710 HP Sygate Security Agent and Symantec Embedded Security:Frequently As - Page 1

HP t5710 - Thin Client Manual

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HP Sygate Security Agent and Symantec Embedded Security: Frequently Asked Questions Question and answers 2 Overview 2 Firewall questions 4 Log files 9 Intrusion detection 10 For more information 10 1

Section	Page
HP Sygate Security Agent and Symantec Embedded Security: Frequently Asked Questions	1
Question and answers	2
Overview	2
Q: Are thin clients susceptible to viruses or worms?	2
1. With the HP thin client computing model, your exposure to virus attack on the thin client system is less than a standard Wind...	2
2. The HP thin client computing model utilizes PC blades and/or servers located in the data center. You can protect and monitor ...	2
3. Since no user data resides on the thin client, there is no risk of user data loss due to a virus or worm on the thin client.	2
4. If a thin client’s image is compromised or corrupted, the recovery time is typically measured in minutes instead of hours. You can often perform recovery with a simple reboot of the client.	2
Q: What does HP deliver in the factory image?	2
Q: What is the free functionality?	3
Q: How can I get signature updates for the Sygate firewall to ensure protection from the latest threats?	3
Q: How can I obtain antivirus support for my thin clients?	3
Q: How do I buy Symantec Embedded Security?	3
Firewall questions	4
Q: What approach has HP taken to secure my thin client?	4
Q: How is the HP Sygate Security Agent different than Microsoft Windows Firewall?	4
Q: What is the difference between a whitelist and a blacklist approach?	4
Q: What viruses, worms, or vulnerabilities will HP Sygate Security Agent block?	5
Q: How do I use the SOS scanner?	6
1. Double-click the Sygate icon to launch the HP Sygate Security Agent GUI.	6
2. Select Tools > Test Your System Security to automatically launch Internet Explorer and links to SOS at http://scan.sygate.com.	6
3. From the Sygate site, select the tests you want to perform.	6
Q: Which inbound and outbound ports has HP allowed?	6
Q: What is the HP Sygate Policy Editor and what does it do?	7
Q: Where do I obtain the HP Sygate Policy Editor?	8
Q: Is there a fee associated with the HP Sygate Policy Editor?	8
Q: Who do I contact for technical support on the HP Sygate Policy Editor?	8
Q: How do I modify the ports against the applications already specified by HP?	8
1. Log on as Administrator.	8
2. Right-click on the Sygate systray icon.	8
3. Select Advanced Rules.	8
Q: Is there a limitation to which ports and/or applications that I can add?	8
Q: What if my application uses a range of ports?	8
Q: Can I or do I need to specify whether my application uses UDP or TCP?	8
Q: Is there a risk to opening all ports for an application?	8
Q: Is there a limit to the number of rules I can add?	8
Q: Is there a list of well-known ports and their respective applications?	8
Log files	9
Q: How do I view the log files while at the thin client?	9
1. Log in as Administrator.	9
2. Right-click the Sygate icon in the system tray.	9
3. Select Logs.	9
Q: How do I retrieve the log files remotely?	9
Q: What does the log file reveal?	9
Q: How do I know that a port or application has been blocked?	9
Q: What should I do when an application is blocked?	9
Intrusion detection	10
Q: What is the functionality of an Intrusion Detection System (IDS)?	10
Q: How do I deploy modified policies with Altiris?	10
Q: Are there best practices for automating deployment?	10
Q: How do I make IDS files persistent?	10

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HP Sygate Security Agent and Symantec Embedded Security:

Frequently Asked Questions

Question and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Firewall questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Intrusion detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10