HP t5710 HP Sygate Security Agent and Symantec Embedded Security:Frequently As - Page 8

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Q:

Where do I obtain the HP Sygate Policy Editor?

A:

The HP Sygate Policy Editor is available on the HP Help and Support Web site in standard Softpaq

format.

Q:

Is there a fee associated with the HP Sygate Policy Editor?

A:

No, the HP Sygate Policy Editor is provided to all customers at no charge.

Q:

Who do I contact for technical support on the HP Sygate Policy Editor?

A:

For HP and Compaq products, call 800-HP Invent (800-474-6836).

Q:

How do I modify the ports against the applications already specified by HP?

A:

To modify the HP default Sygate security settings on a single thin client:

1.

Log on as Administrator.

2.

Right-click on the Sygate systray icon.

3.

Select

Advanced Rules

.

To modify security settings on multiple units, download the HP Sygate Policy Editor from the HP

Service and Support Web site and follow the included instructions.

Q:

Is there a limitation to which ports and/or applications that I can add?

A:

No. By using the HP Sygate Policy Editor, you can configure a policy to specifically fit your network

environment.

Q:

What if my application uses a range of ports?

A:

You can easily allow a range or set of ports when creating a rule with the provided HP Sygate Policy

Editor.

Q:

Can I or do I need to specify whether my application uses UDP or TCP?

A:

Though it is not required when creating a rule, narrowing down a given application to a specific type

of traffic is ideal in a secure network environment. Sygate supports individual blocking of TCP, UDP,

ICMP, or all protocols for inbound or outbound traffic.

Q:

Is there a risk to opening all ports for an application?

A:

Yes. Although only the application specified in a rule may use the given port range, the more ports

available to a given application, the less secure it becomes.

Q:

Is there a limit to the number of rules I can add?

A:

There is currently no limit to the number of rules that you can create.

Q:

Is there a list of well-known ports and their respective applications?

A:

A list of common port assignments is available on the Web at

http://www.iana.org/assignments/

port-numbers

. In addition, you can use freeware tool port scanners to determine which ports are in

use on the system and which applications are using ports.

Section	Page
HP Sygate Security Agent and Symantec Embedded Security: Frequently Asked Questions	1
Question and answers	2
Overview	2
Q: Are thin clients susceptible to viruses or worms?	2
1. With the HP thin client computing model, your exposure to virus attack on the thin client system is less than a standard Wind...	2
2. The HP thin client computing model utilizes PC blades and/or servers located in the data center. You can protect and monitor ...	2
3. Since no user data resides on the thin client, there is no risk of user data loss due to a virus or worm on the thin client.	2
4. If a thin client’s image is compromised or corrupted, the recovery time is typically measured in minutes instead of hours. You can often perform recovery with a simple reboot of the client.	2
Q: What does HP deliver in the factory image?	2
Q: What is the free functionality?	3
Q: How can I get signature updates for the Sygate firewall to ensure protection from the latest threats?	3
Q: How can I obtain antivirus support for my thin clients?	3
Q: How do I buy Symantec Embedded Security?	3
Firewall questions	4
Q: What approach has HP taken to secure my thin client?	4
Q: How is the HP Sygate Security Agent different than Microsoft Windows Firewall?	4
Q: What is the difference between a whitelist and a blacklist approach?	4
Q: What viruses, worms, or vulnerabilities will HP Sygate Security Agent block?	5
Q: How do I use the SOS scanner?	6
1. Double-click the Sygate icon to launch the HP Sygate Security Agent GUI.	6
2. Select Tools > Test Your System Security to automatically launch Internet Explorer and links to SOS at http://scan.sygate.com.	6
3. From the Sygate site, select the tests you want to perform.	6
Q: Which inbound and outbound ports has HP allowed?	6
Q: What is the HP Sygate Policy Editor and what does it do?	7
Q: Where do I obtain the HP Sygate Policy Editor?	8
Q: Is there a fee associated with the HP Sygate Policy Editor?	8
Q: Who do I contact for technical support on the HP Sygate Policy Editor?	8
Q: How do I modify the ports against the applications already specified by HP?	8
1. Log on as Administrator.	8
2. Right-click on the Sygate systray icon.	8
3. Select Advanced Rules.	8
Q: Is there a limitation to which ports and/or applications that I can add?	8
Q: What if my application uses a range of ports?	8
Q: Can I or do I need to specify whether my application uses UDP or TCP?	8
Q: Is there a risk to opening all ports for an application?	8
Q: Is there a limit to the number of rules I can add?	8
Q: Is there a list of well-known ports and their respective applications?	8
Log files	9
Q: How do I view the log files while at the thin client?	9
1. Log in as Administrator.	9
2. Right-click the Sygate icon in the system tray.	9
3. Select Logs.	9
Q: How do I retrieve the log files remotely?	9
Q: What does the log file reveal?	9
Q: How do I know that a port or application has been blocked?	9
Q: What should I do when an application is blocked?	9
Intrusion detection	10
Q: What is the functionality of an Intrusion Detection System (IDS)?	10
Q: How do I deploy modified policies with Altiris?	10
Q: Are there best practices for automating deployment?	10
Q: How do I make IDS files persistent?	10

HP t5710 HP Sygate Security Agent and Symantec Embedded Security:Frequently As - Page 8

Where do I obtain the HP Sygate Policy Editor?

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