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HP t5710 HP Sygate Security Agent and Symantec Embedded Security:Frequently As - Page 7

What is the HP Sygate Policy Editor and what does it do?, Inbound/outbound port table

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Inbound/outbound port table Application TCP ports allowed UDP ports allowed Remote Desktop Clip Board Monitor (rdpclip.exe) Windows Messenger (msmsgs.exe) Altiris (aclient.exe, aclntusr.exe) All Citrix Metaframe (wfica32.exe, pn.exe) TeemNT (teemnt.exe) Generic Host Process for Win32 Services (svchost.exe) Microsoft Management Console (mmc.exe) Windows NT Logon Application (winlogon.exe) LSA Shell (lsass.exe) Spooler Subsystem App (spoolsv.exe) SNMP Service (snmp.exe) Microsoft HTML Help Executable (hh.exe) XP Prep System Tool (xpeprep.exe) Local ports All Generic Host Process for Win32 Services (svchost.exe) Protocols ICMP (0, 3, 8) IGMP IP Type 2 1000 - 2000 1863, 6901, 8080, 8000, 1900, 6801, 6901 80, 443, 6801 All All 402 2598, 1494. 80, 8080, 8000, 443, 2512, 2513 1604, 1494 23, 515 389, 1025 - 1030 53, 123, 389 389, 1025 - 1030 389, 1025 - 1030 1025 - 1030 515 80 21, 1000 - 5000 53, 123, 389 1029 402 3360 - 4020 Q: What is the HP Sygate Policy Editor and what does it do? A: An administrator-only tool that runs on a Microsoft Windows PC, not on a thin client. HP Sygate Policy Editor allows the administrator to customize the security rules for the clients. 7

Section	Page
HP Sygate Security Agent and Symantec Embedded Security: Frequently Asked Questions	1
Question and answers	2
Overview	2
Q: Are thin clients susceptible to viruses or worms?	2
1. With the HP thin client computing model, your exposure to virus attack on the thin client system is less than a standard Wind...	2
2. The HP thin client computing model utilizes PC blades and/or servers located in the data center. You can protect and monitor ...	2
3. Since no user data resides on the thin client, there is no risk of user data loss due to a virus or worm on the thin client.	2
4. If a thin client’s image is compromised or corrupted, the recovery time is typically measured in minutes instead of hours. You can often perform recovery with a simple reboot of the client.	2
Q: What does HP deliver in the factory image?	2
Q: What is the free functionality?	3
Q: How can I get signature updates for the Sygate firewall to ensure protection from the latest threats?	3
Q: How can I obtain antivirus support for my thin clients?	3
Q: How do I buy Symantec Embedded Security?	3
Firewall questions	4
Q: What approach has HP taken to secure my thin client?	4
Q: How is the HP Sygate Security Agent different than Microsoft Windows Firewall?	4
Q: What is the difference between a whitelist and a blacklist approach?	4
Q: What viruses, worms, or vulnerabilities will HP Sygate Security Agent block?	5
Q: How do I use the SOS scanner?	6
1. Double-click the Sygate icon to launch the HP Sygate Security Agent GUI.	6
2. Select Tools > Test Your System Security to automatically launch Internet Explorer and links to SOS at http://scan.sygate.com.	6
3. From the Sygate site, select the tests you want to perform.	6
Q: Which inbound and outbound ports has HP allowed?	6
Q: What is the HP Sygate Policy Editor and what does it do?	7
Q: Where do I obtain the HP Sygate Policy Editor?	8
Q: Is there a fee associated with the HP Sygate Policy Editor?	8
Q: Who do I contact for technical support on the HP Sygate Policy Editor?	8
Q: How do I modify the ports against the applications already specified by HP?	8
1. Log on as Administrator.	8
2. Right-click on the Sygate systray icon.	8
3. Select Advanced Rules.	8
Q: Is there a limitation to which ports and/or applications that I can add?	8
Q: What if my application uses a range of ports?	8
Q: Can I or do I need to specify whether my application uses UDP or TCP?	8
Q: Is there a risk to opening all ports for an application?	8
Q: Is there a limit to the number of rules I can add?	8
Q: Is there a list of well-known ports and their respective applications?	8
Log files	9
Q: How do I view the log files while at the thin client?	9
1. Log in as Administrator.	9
2. Right-click the Sygate icon in the system tray.	9
3. Select Logs.	9
Q: How do I retrieve the log files remotely?	9
Q: What does the log file reveal?	9
Q: How do I know that a port or application has been blocked?	9
Q: What should I do when an application is blocked?	9
Intrusion detection	10
Q: What is the functionality of an Intrusion Detection System (IDS)?	10
Q: How do I deploy modified policies with Altiris?	10
Q: Are there best practices for automating deployment?	10
Q: How do I make IDS files persistent?	10