HP t5710 Using Rapport Administrative Software and Altiris Deployment Solution - Page 5

Using Rapport Administrative Software and Altiris Deployment Solution on the Same HP Compaq Thin Client Network Practices to Avoid The following scenarios will limit the functionality of one or both management solutions, as both require a DOS environment for manageability. PXE creates this environment by downloading a bootable DOS image provided by the servers. (Please see the PXE Boot Flowchart section of this paper for more information regarding this process.) When PXE is enabled on both configurations, Rapport 3.02 will cease to function whereas Rapport 4.0 will result in service collisions. While the absence of PXE service only affects imaging functionality, both solutions are still capable of managing the clients within the operating system such as deploying software, inventory collection and Wake-on-LAN functionality. The following scenarios are not recommended by HP: ! If Rapport 4.0 PXE service is disabled, and the Altiris Server PXE service is enabled, then there will be a loss of imaging functionality on Rapport. Rapport 3.02 does not offer disabling of PXE service as version 4.0 does. ! If Rapport 3.02 or 4.0 has PXE enabled, Altiris has PXE disabled and BootWorks is not installed on the clients, there will be a loss of imaging and DOS scripting functionality with Altiris. ! If both Rapport and Altiris have PXE enabled, then the PXE configurations will collide and the network boot will hang. 5